Atamian Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Grammas, William Goulette

My Review of Atamian Honda:
The entire buying experience very positive and easy. I saw a car in their inventory that interested me. Manager Bill Goulette responded to my online price quote request quickly and gave me a great price. He disclosed all costs right up front. When I arrived at the dealership, sales consultant Jimmy Grammas greeted my wife and me warmly. He showed us the car and we test drove it. He was very through, knowledgeable and attentive.

The negotiation was very straight-forward and professional. I was given a very fair trade-in value for my car. Once we came to an agreement, finalizing the transaction took a very reasonable amount of time. I also received a great finance rate.

The process took 1hr 45 min from the time we entered the showroom until we left. We were treated with respect. My wife and I are very satisfied.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Goulette, Edwin Marte

My Review of Atamian Honda:
Aggressive pricing, friendly service and good inventory led me to buy at this dealership. I will also consider them highly for my next Honda purchase in the Spring of 2010.

Bill Goulette and Edwin Marte were friendly, professional and very knowledgeable. They are a credit to the organization.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Goulette, Gabe Ramey

My Review of Atamian Honda:
Went through internet,quick quote response,Shopped it around and nobody could touch it.Purchased car,it was ready next day.all paper work,plates,and sticker all taken care of.They take time to show you all about warranties and obtions on your car.Just an all around good experiance.Happy consumer! Thanks Bill,Gaby,and Jimmie.(high five!)

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Collins, Bill Goulette

My Review of Atamian Honda:
Getting quotes over email was a very straightforward process. After quoting several Honda and non-Honda dealers via Edmunds.com, Atamian had the most aggressive quote. The price I got was the price I was quoted, so things ended up exactly where I expected them to.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ray Leduc and Jimmie (Business Office)

My Review of Atamian Honda:
After receiving a fair and reasonable internet quote; I went into the dealership. As an older single women, I was pleased with the respect shown by all at Atamiam. This was the easiest and most enjoyable car purchase I have made. Ray and the business office were always prepared for all appointments; which is greatly appreciated since my time is at a premium. I appreciated that there were no surprises and an error in paperwork was quickly and easily correctly.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Collins

My Review of Atamian Honda:
Atamian is very convenient for me to purchase and service my car. It's about 1 mile from home. For that reason it would make sense to refer family and friends within the area. Kevin Collins is a great salesperson. He's considerate and polite. In addition, he lived-up to each of the commitments that he made regarding the delivery of my new car. We signed the paperwork on a Saturday evening at 6PM and the car was delivered on time on the following Monday afternoon at 4PM in perfect condition.

In addition to Kevin, each of the members of the team - managers, credit, finance - was consistently polite, courteous and professional.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Grammas, Bill Goulette

My Review of Atamian Honda:
I dealt with Bill thru email before I even went to the dealers. He was great. He got me all the info I requested. I met with him at the dealers but Jimmy was my salesperson. Jimmy was great. He explained the car and took me for a test drive. He helped work with his team to get me a price and financing that I could afford. The only thing that could improve is when they give prices for accessories and trade ins. I think when they see women they think they can fool us with prices but they can't. I did my research. When I asked for an accessory the price I was given was much higher then the price Bill emailed me. If I didn't research ahead and have the email with me I would have been highly overcharged. My trade in they started over at a very low price that wasn't even worth mentioning. My car was definetly worth more. Again I had done my research on their web site for the Kelly Blue Book trade in so I knew what my car was worth. In the end they did come close. We compromised. I just feel if I had been a man they probaly wouldn't have tried to cheat me. Otherwise everything was great. I would definetly refer them to others. I haven't picked up my vehicle yet but can't wait to.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Chris Oake

My Review of Atamian Honda:
My wife and I visited Atamian Honda on Monday, November 2nd, 2010. We arrived around 7PM. We had already test driven a Honda CRV at another dealership that unfortunately did not have the color we were looking for. Atamian Honda was our second destination, and this is a description of the very peculiar experience we had with a salesman there.

We were greeted by Chris Oake outside the dealership. We chatted briefly, and he pulled around the 2010 CRV LX we were interested in so that we could look it over in the light. Things started out very well!

We began negotiating at around 7:20PM. At first little was out of the ordinary: Chris took our information, and we offered a price around $500 below what we expected to pay based on our research. We rejected several requests for information about our trade-in and payment method; we asked to focus first on the purchase price. Chris made several long trips back and forth to a back office; nothing unusual.

Finally on one return trip, Chris became extremely aggresive. The price he was offering was still $1300 more than we anticipated agreeing on, and we sensed the situation was hopeless. In a condescending tone he suggested that my offer was totally unreasonable. I was aware that this was just part of another sales gambit, and part of his job, but was tired of the continual games. Offput and weary, I told Chris that we'd have to get back to him another day, and rose from the table.

At this point, Chris exploded. "I think you are being extremely rude," he growled. "You need to sit back down." I was stunned and asked him "Is this how you talk to customers?" We went back and forth for a bit. Chris was beligerant, and I told him that he had converted us from customers who'd be back in a couple of days to people who would never return. My wife and I started for the door, and Chris rose behind us and slammed his fists loudly on the desk -- "Fine! We don't want you as customers anyway!"

I was pretty taken aback -- this is a relatively large dealership, and not somewhere that this seemed normal. This drama must have been audible to the other evening customers in the dealership. As Chris stormed off we left the dealership past a gauntlet of salesmen who seemed completely uninterested.

Kevin Cregg, a sales manager, contacted us the next day saying that he heard that things "hadn't gone well." My wife gave him the run-down of the previous nights drama but, amazingly, he didn't appologize for Chris's bizarre behavior. Oddly he did make us a decent offer on a car today, but by then we'd already accepted an offer from another dealership. (In a final twist, we bought our car for less money than we'd been offering Chris prior to his meltdown.)

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shane Battle, Bill Goulette

My Review of Atamian Honda:
I gave my highest rating to Atamain because they are a first class outfit. Promptly greeting with several courtesy emails once I signed up for USAA buying service. Never pressured. Honest about trde in value for car. Worked hard to get to agreeable terms. Business Manager was coutesty but not pushy with extras. Dealership allowed me to test drive without sales representative. Customer lounge, well apointed and clean and stocked with coffee, bottles of water and banana bread! Loved Shane most of all, I even posted the highest recommendation for him on my Facebook page!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Desrochers, Bill Goulette

My Review of Atamian Honda:
I solicited bids from a number of local dealers via email. Most of the other bids were not their best price, but merely attempts to get me into the dealership. Atamian gave me a great price up front with no hassle. When I arrived to buy the car there were no tricks and no surprises. I was treated well by the sales staff - this transaction was a pleasure, thank you!

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