Atamian Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: KEVIN RICHERSON, RANDY SYLVESTER

My Review of Atamian Honda:
I RATE THIS HONDA DEALER WONDERFUL. THE SERVES WHAT GREAT. THE DEALERS KEVIN RICHERSON AND RANDY SLYVESTER WERE SO GREAT SHOWING US ALL ABOUT THE TRUCK WE BOUGHT. I WOULD TELL ANYONE TO GO THERE FOR THERE HONDA. AND ALSO THE DAY WE PICKED THE TRUCK UP RANDY WENT ALL OVER IT AGAIN TO MAKE SURE I UNDER STOOD WERE EVERYTHING WAS. THE SERVE WAS THE BEST I'VE SEEN IN A LONG TIME. THANK YOU TOM READAON

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Goulette

My Review of Atamian Honda:
I purchased a Honda Pilot "remotely" while working overseas. Atamian's Business Development Manager, Bill Goulette responded to my Internet inquiry right away and then acted in a very straightforward manner, offering a good deal without any tricks or gimmicks. When it turned out that a 2009 model was not available, Atamian delivered a 2010 model at the end of June, as soon as they arrived, as promised. Atamian processed the paperwork and registration quickly and efficiently, with no any delays or problems, and my wife was able to pick up the car in time to meet me at the airport!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Goullette, James Tringale, Kevin Craig

My Review of Atamian Honda:
I was helping my daughter in the search for the best deal on a Honda; Atamian was the 3rd dealership I visited on-line, with one major difference: Atamian website offered to quote you a price after you choose a vehicle from their stock. So I asked for a quote. Minutes later I received a very nice email of introduction with a very clear price on the vehicle, plus all other charges relating to registration, dealer documentation, plates, etc. All up-front. The price was good for 2 weeks. Well, I liked the price as they knocked almost $3000 off sticker price right there, so the next day I went over to see if they really had the car I had chosen and they had the last one of that model, color and interior. That was the car my daughter wanted. Now the problem was that she away taking exams in a University and wouldn't be back for 2 days, and dealers usually don't hold a car for you for 2 days especially if that's the last one left on a very high demand model and color. They did all they could to help me, but hold the car was impossible without actually buying it/.
Since it had to be my daughter's decision, I couldn't that either, I offered a non-refundable check of $100 to hold it for 48 hrs, but they couldn't accept it. So I had no choice but to take our chances that the car would still be there in two days. Then Kevin Craig came, he understood the dilemma I was in and really tried to help. He intervened with the office people upstairs and worked out a special arrangement for me to hold the car on my word for 32 hrs, they would no accept my check, but accepted my word.
That's unheard of. Well, within 2 days my daughter bought the car,
and we were so surprised at the level of service and trust the people at Atamian showed us, that it made us feel real good. No only we got a great price, but that kind of service and personal attention, was abosulutely priceless !!!
Thank you guys, you are worth a drive from anywhere.

N F C
Burlington, MASS. 20 Jun 2009.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Goulette, John Desrochers

My Review of Atamian Honda:
We are extremely happy with the level of service we received from Atamian during the recent purchase of a 2009 Pilot. We also own a 2007 Odyssey that we purchased from Atamian too. And we get our cars serviced there too. Great customer service. Makes the unpleasant process of car buying manageable and the service and delivery process delightful. I recommend this dealer. Bill & John were great! Thanks

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Desrochers, Jimmie and Joe

My Review of Atamian Honda:
John Desrochers was great, his customer service was five stars. He took the time to show me the details about the car, where everything was and how to manipulate them all. He also took the time to WALK me over to the laddie's room instead of pointing the directions. He was very pleasant to be around, patiently walked with me to see different models and options. He is a very knowledgeable person, nice to talk to, neat/clean and very professional! His appearance was perfect, ironed shirt and all. Thank you very much John for all your attention and care. I know this is your job, and it is what you have to do, but you do it flawless and pleasant! you ROCK.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Louis Rylant

My Review of Atamian Honda:
Salesperson was knowledgeable and courteous. Someone was available to provide assistance the moment I entered the showroom. When I was deciding whether or not I wanted to purchase the vehicle there was no pressure and the staff was accommodating to running through different scenarios based on the amount of the down payment.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Goulette, James Grammas

My Review of Atamian Honda:
We had a great experience buying our Honda Fit; it was by far the best price, the best communication (by internet, phone, and in person). They paid attention to what we wanted and even though the car wasn't in stock it only took 3 business days for it to be ready for us to pick up. I especially liked the "chat room" they had which got us our answers re price from Bill Goulette within hours, and the friendliness and helpfulness of James Grammas at the dealership when we went up to sign the P&S forms and on the day we picked up the car. We are really in the Honda camp now - we also have a Pilot 4WD which we love for long trips and lots of carrying space.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: kevin collins

My Review of Atamian Honda:
Kevin Collins was terrific. No haggling and was direct and to the point. The Costco program is a much easier process to deal with as opposed to the old system of the salesman going back and forth from the customer to a unknown manager hiding in an office somewhere in the dealership negotiating the car's price. As a matter of fact every Atamian employee I came in contact with was professional and friendly. Next time I'm in the market for a new car I would certainly think of going back to Atamian. I'll also recommend Atamian to family and friends. Honestly this new car buying experience was actually an enjoyable event.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ray LeDuc, John Crowley

My Review of Atamian Honda:
I leased a new Honda Accord at Atamian Honda in Tewksbury, MA today. I had called them last night and had a very cordial and informative phone call with their Sales Manager John Crowley. He answered all of my questions to my satisfaction and gave me verbal price quotes that I was pleased with. When I arrived at the dealership I met John Crowley and he asked Ray LeDuc to take care of me. Overall the experience was very good.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: EDWIN MARTE

My Review of Atamian Honda:
ATAMIAN HONDA GAVE US THE BEST PRICE. THE ENTIRE STAFF IS VERY COURTEOUS AND PROFESSIONAL. OUR SALESMAN, EDWIN MARTE, WAS VERY FRIENDLY AND THOROUGHLY WENT OVER EVERY FEATURE IN OUR NEW HONDA CRV. SINCE WE PURCHASED THIS VEHICLE, WE HAVE RECEIVED A FEW FOLLOW UP CALLS FROM EDWIN, TO SEE IF WE HAD ANY QUESTIONS OR CONCERNS AND TO MAKE SURE WE WERE HAPPY WITH OUR VEHICLE AND OUR EXPERIENCE AT ATAMIAN. I WILL CERTAINLY RECCOMMEND ATAMIAN TO FRIENDS AND FAMILY.

Share on Facebook

Was this review helpful to you? Yes | No