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Auburn Chevrolet - Service Center

Auburn, WA

4.4
76 Reviews

76 Reviews of Auburn Chevrolet - Service Center

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January 26, 2024

Only dealer in this part of Washington that could fix our car without warranty issues. Overall fix of car was good, but estimated completion was way off, was told 5 days and they took 14. More

by NOVAKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall names
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for sharing your feedback with us. We're glad we could resolve the issues with your car, although we apologize for the delay in completing the work. We understand your time is valuable, and we'll work to improve our estimation accuracy in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet.

Helpful
January 25, 2024

Friendly and helpful, pleasant to talk to , new her job and was willing to answer questions. More

by calexander20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faiz Hashmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Bowlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Desantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Stevens
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! Providing excellent customer service is our priority, and we're pleased that we could assist you. If you have any further questions or if there's anything else we can help you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

Helpful
January 23, 2024

Work was done timely and got what I wanted done. Courteous staff that are professional. More

by zuppaeq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're glad to hear that we could complete the work in a timely manner and meet your needs. Our courteous and professional staff are dedicated to providing excellent service. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

Helpful
January 22, 2024

When I first walked in I was a little nervous since no one actually acknowledged me. But then the lady says sorry everyone is going everywhere I’ll be with you in just a second. She took care of me and wa More

by jessica_shadimon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Hi Jessica, Thank you for sharing your experience with us! We apologize for the initial wait, but we're glad to hear that our team member took care of you promptly and was attentive to your needs. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your trust in Auburn Chevrolet!

Helpful
January 18, 2024

Cindy was very helpful in meeting my concerns about my 2021 Chevy Tahoe .she took care of all of my concerns. I would recommend Cindy to everyone who has service needs and go to auburn chevrolet More

by leseidd7@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're thrilled to hear that Cindy provided helpful assistance with your 2021 Chevy Tahoe and addressed all your concerns. We appreciate your recommendation and are proud to have Cindy on our team. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again at Auburn Chevrolet!

Helpful
January 18, 2024

Auburn Chevrolet service department was very clean. Cindy was my service coordinator and she was very professional and helpful. More

by lkkpvoss
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're pleased to hear that you found our service department at Auburn Chevrolet clean and that Cindy provided professional and helpful assistance as your service coordinator. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business!

Helpful
January 18, 2024

Everyone I spoke with was kind and informative. They answered all my questions.they were friendly and helpful. Nathan was extremely helpful. More

by mjd589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Pope
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're delighted to hear that everyone you interacted with at Auburn Chevrolet was kind, informative, and helpful. We're glad Nathan provided you with excellent assistance. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Helpful
January 18, 2024

Great service and done quicker than expected. The service attendant was very personable and professional. More

by mgrover65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown Service female
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're delighted to hear that you had a great service experience at Auburn Chevrolet and that the service was completed quicker than expected. We're glad our service attendant provided personable and professional assistance. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business!

Helpful
January 18, 2024

Gypsi was awesome, they got my truck done a day earlier than expected. The team at Auburn Chevy has always taken care of me. Keep up the great work! More

by joshuawoodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gypsi
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're thrilled to hear that Gypsi provided awesome service and that your truck was completed ahead of schedule. We appreciate your loyalty and are glad we could take care of you. Your satisfaction is our priority, and we'll continue to strive for excellence. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again at Auburn Chevrolet!

Helpful
January 18, 2024

Friendly, knowledgeable staff, work done on time, honest service department, quality parts and work, thank you More

by floyd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our friendly and knowledgeable staff, and that the work was completed on time with honesty and quality. We appreciate your feedback and your trust in Auburn Chevrolet. If you have any further needs or questions, please don't hesitate to reach out. We're here to help!

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