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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
March 20, 2019
Outstanding experience Had a great experience at Auction Direct. Very knowledgeable staff and the whole process was relatively painless. Got the car I wanted at a great pric Had a great experience at Auction Direct. Very knowledgeable staff and the whole process was relatively painless. Got the car I wanted at a great price. More
by Johnny
Employees Worked With
March 19, 2019
Amazing Service Buying a car from here was the best decision I have ever made. Everyone was so nice. A huge thank you to Joe, he was awesome!! He made me feel comfort Buying a car from here was the best decision I have ever made. Everyone was so nice. A huge thank you to Joe, he was awesome!! He made me feel comfortable with my first car buying experience. He explained the process to me and was very patient with me and my 8 month old son. He made sure I was able to take my time and compare cars to ensure I had the right car for my family. Thank you Joe for making my first car buying experience amazing!! More
by Bollingd10
Employees Worked With
March 19, 2019
Great Service Joe was very helpful from the start. He was very personable and did a good job finding the deal that was within my budget. He explained everything dow Joe was very helpful from the start. He was very personable and did a good job finding the deal that was within my budget. He explained everything down to the fine details and I would definitely purchase again. More
by cscott79
Employees Worked With
March 19, 2019
Most of all I enjoy just walking the lot without a Salesman Most of all I enjoy walking the lot looking at all the different vehicles without a salesman's tagging along behind me and asking questions. One thing Most of all I enjoy walking the lot looking at all the different vehicles without a salesman's tagging along behind me and asking questions. One thing I can say about my salesman he was definitely a professional. Thank you Tim! More
by PCason
Employees Worked With
Timothy Cooper
March 19, 2019
Friendly,Courteous,Efficent Kimberly and Jeffs customer service skills were amazing!Treated us just like family.Welcoming from the moment walking in the door.Would highly recomme Kimberly and Jeffs customer service skills were amazing!Treated us just like family.Welcoming from the moment walking in the door.Would highly recommend working with this great team when purchasing a vehicle! More
by Mark
Employees Worked With
Jeff Pearson, Kimberly Melendez
March 19, 2019
Great place to buy a car I enjoyed the whole experience everyone made me feel right at home will gladly buy another car here the no hassle price friendly people nice I enjoyed the whole experience everyone made me feel right at home will gladly buy another car here the no hassle price friendly people nice More
by mtatem020
Employees Worked With
Jeff Pearson, Antonio Brewer, Louie Akila
March 19, 2019
Awesome dealership. This place is awesome, khalil was a great help with everything. I would recommend this place to anyone interested in purchasing a car. Hands down best This place is awesome, khalil was a great help with everything. I would recommend this place to anyone interested in purchasing a car. Hands down best place to go.! More
by Junior123
Employees Worked With
March 19, 2019
Customer Service was awesome!!! Kim and Jeff were Rock Stars!!!! They made me feel comfortable and at ease. There was no hassling and they made sure they met most of my needs to the Kim and Jeff were Rock Stars!!!! They made me feel comfortable and at ease. There was no hassling and they made sure they met most of my needs to the best of their abilities.....Thanks guys 💕 More
by Mjordan88
Employees Worked With
Jeff Pearson, Kimberly Melendez
March 19, 2019
Always find the car we are looking for ! Mr. Willies has helped us so much. Our family always go to him to find the perfect car. Good costumer service and communication. We are very happy! Mr. Willies has helped us so much. Our family always go to him to find the perfect car. Good costumer service and communication. We are very happy! More
by Juber
Employees Worked With
Willie Duncan
March 19, 2019
Happy Car Shopping, Happy Daughter! My daughter is a sophomore in college and was involved in a wreck that totaled her car, no fault of her own. So we needed a nice vehicle, that she was My daughter is a sophomore in college and was involved in a wreck that totaled her car, no fault of her own. So we needed a nice vehicle, that she was happy with, to finish out college and maybe later on get a new car when she gets that after college new job! We looked all over for a low mileage, pre-owned vehicle. We actually looked at the vehicle we purchased twice, test drove it and another car. Finally we decided to purchase the first vehicle we had looked at twice. The service we experienced was nice and accommodating. It only took a few hours from start to finish and we were out the door! Our sales representative was easy to work with and answered any questions we had. Overall a great experience! More
by Happy Daughter, Happy Mama!
Employees Worked With
