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Audi Allentown - Service Center

Allentown, PA

4.8
584 Reviews
Call Service Center (888) 709-1467

584 Reviews of Audi Allentown - Service Center

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June 11, 2024

I got my vehicle serviced within few hours without any hassles. Thank you very much. More

by DAITYARI2MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
June 10, 2024

When I dropped my car off for service I was checked in and my curtesy vehicle was wailing for me. I was sent a video updated and contacted when my car was ready to be picked up. I was very satisfied with More

by G60A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

Thank you so much for the great review, G60A! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
June 09, 2024

Great communication and service! All work that was being done was explained in detail! Tyler was awesome. More

by RUPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Audi Allentown responded

Hi Rupp, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

Helpful
June 08, 2024

Great service doesn't try to sell you more than you want done. Will definitely be back More

by Corey.buskirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
June 08, 2024

James and Ciocca Audi are awesome to work with! Great attention to detail and super efficient. More

by DBRADPATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Audi Allentown responded

Thanks Dbradpatt, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

Helpful
June 08, 2024

James was very professional and knowledgeable. He explained to me the technical worksheet and the next steps I have to follow. It was a pleasure dealing with him! I even told him the service was w More

by SAUCASIMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
June 06, 2024

Tyler was my service contact. He sent a video of my car. Took his time to explain everything. Gave great suggestions to improve my car's performance. I was very happy with my More

by POGOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Helpful
June 06, 2024

They make everything so Easy. Scheduling everything is super Convenient. Nicest people work there and are always super helpful. More

by jessieyeags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Jessie! We're always here to help if anything else comes up!

Helpful
June 05, 2024

Work done in a reasonable time. Staff was very pleasant and displayed good listening skills. Video of work performed is very useful and informative. More

by DANDIES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Audi Allentown responded

We are so glad to hear this, Dandies! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
June 04, 2024

It was easy to schedule; appointments were available any day of the week. Dropped car off the night before and it was done mid-morning. More

by FRANKIEANONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Audi Allentown responded

Hi Frankie, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

Helpful
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