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Audi Allentown - Service Center

Allentown, PA

4.8
522 Reviews

522 Reviews of Audi Allentown - Service Center

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May 03, 2024

A dealership that I will visit again for service and car purchases Love my Q3! More

by CSANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Csannie! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 03, 2024

Absolutely, here's a draft for your review: --- I recently had my 2012 Audi A7 detailed at Audi A8 Allentown, and I must say, they did an outstanding job. The car looks as stunning as the day I drove More

by alisababy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thanks Alisa, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 02, 2024

Tyler is a fantastic rep very helpful and knowledgeable about older rs5 Audis - he’s a great asset for ciocca More

by TBALSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thank you so much for the wonderful review, Tbalshi! Tyler and our team really appreciate it! Let us know if we can help with anything else!

May 01, 2024

My experience is with the maintenance department only. Tyler does a good job explaining things and is very customer oriented. More

by CAOLENWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 01, 2024

Very happy with the service here. Very helpful and friendly staff. Always feel welcome when I arrive. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Lee! Please let us know if we can do anything else to help!

May 01, 2024

Despite problems with downloading a computer program, I received outstanding service and follow up by Tyler. I’m not sure I’ve ever experienced such attention to detail and sincere customer satisfaction li More

by SUSAN_GADOMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Susan! We apologize for the initial issues but we are glad Tyler could provide great service! If there is anything else we can do to help just let us know! Have a great day!

May 01, 2024

This is my place. James is my person right now. I’ve had a couple of people over the years. They have all made it a good experience . I wouldn’t go anywhere else. More

by RONNIEANDRIETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Ronnie, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 30, 2024

Convenient quick and always professional. Not cheap though but they take care of you. May have to come to them for my next audi. Unfortunately they had nothing on the lot when I was looking l More

by Mcpfmcpf01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thank you for the great review! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

April 30, 2024

They were very professional and thorough. They gave step by step on what they were doing and even sent video footage More

by ANAPHYS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Audi Allentown responded

Thank you for your positive feedback; we're thrilled to hear you're happy with our service!

April 28, 2024

Tyler was excellent! Made things smooth for a painful car issue. Excellent interactions. Above and beyond. More

by Ms.awilson17
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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