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Audi Allentown - Service Center

Allentown, PA

4.8
568 Reviews
Call Service Center (888) 709-1467

568 Reviews of Audi Allentown - Service Center

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July 22, 2023

All of the people I interacted with at Audi Allentown were great - super friendly and interested in making sure I had a good experience More

by BRILA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, BRILA1! Our team really appreciates it! Let us know if we can help with anything else!

Helpful
July 21, 2023

Great service the employees that work at Audi Allentown are always professional.It is a pleasure to have you service my wife’s Audi More

by BRUCECOLLETTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rose
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Bruce, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

Helpful
July 21, 2023

Took care of the chirping. Noise from the cargo area and returned car by 1:00 More

by WAYRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, WAYRIGHT! Our team really appreciates it! Let us know if we can help with anything else!

Helpful
July 21, 2023

Great communication through the entire insurance claim process. Even provide our family with a courtesy car More

by mikebender91
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Jul 24, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, Mike! If there is anything else we can do to help just let us know! Have a great day!

Helpful
July 20, 2023

They were very responsive to my request for a next day appointment as I was traveling from out of town. Service was fast and efficient and everyone was very pleasant to work with More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

Helpful
July 20, 2023

Timely service, very polite, helpful staff. Nice loaner. Would recommend, and do! 13, 14 & 15! More

by DSLAW
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you for the kind words regarding our service department, DSLAW! We hope to see you again soon.

Helpful
July 20, 2023

Friendly and efficient service center with access to the latest in video technology. Service managers are competent and fully informed… good communicators. More

by CHOFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you for the great review, CHOFFORD! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

Helpful
July 20, 2023

Jade and Tyler did an amazing job greeting me and being very accommodating. Everything was great as always!!! More

by jgalvan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the great review, jgalvan18! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
July 20, 2023

Sneaky, underhanded, will def not buy from them again. Twice i have had to remind THEM we have an extended warranty More

by denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
Report | Print
Jul 25, 2023 -

Audi Allentown responded

We apologize for your experience with us, Denise. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (888) 709-1467 and ask for our General Manager so they can help correct this situation. Thank you for bringing this to our attention.

Helpful
July 20, 2023

Excellent! The entire team worked like amazingly! I was in and in my loaner for the day in less than 15 minutes More

by MARYBETHKAROLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you for the great review, Mary Beth! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

Helpful
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