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Audi Allentown - Service Center

Allentown, PA

4.8
584 Reviews

584 Reviews of Audi Allentown - Service Center

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July 23, 2023

Very customer focus. Also explained everything g in detail. Tyler was Very courteous and professional. I also appreciated all the confirmations and follow ups. More

by kathrynpresto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in sales - excellent
Jul 24, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, kathrynpresto! We're always here to help if anything else comes up!

July 23, 2023

Very professional and efficient. Great communication about service and price. Everyone was helpful. Very pleased with service More

by BONBON1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 23, 2023

Great customer service, professional service provided and fair price is worth the drive to this dealership. More

by Dkotyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 22, 2023

Friendly greeting. Answering all my questions. Showed me to my loaner car just in case I needed directions. Called during the day to keep me updated. Promptly called wh More

by DENISEAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, DENISEAREY!

July 22, 2023

All of the people I interacted with at Audi Allentown were great - super friendly and interested in making sure I had a good experience More

by BRILA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, BRILA1! Our team really appreciates it! Let us know if we can help with anything else!

July 22, 2023

I was very happy they could take me immediately and provide me with a loaner car until my issue was resolved. As always I get great service at Audi Allentown. More

by TIGERLIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

TIGERLIFT, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 22, 2023

The service center was very helpful. Communication was excellent. Service was quick and convenient. Recommend More

by lobbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Hi lobbr, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

July 21, 2023

Took care of the chirping. Noise from the cargo area and returned car by 1:00 More

by WAYRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, WAYRIGHT! Our team really appreciates it! Let us know if we can help with anything else!

July 21, 2023

Great communication through the entire insurance claim process. Even provide our family with a courtesy car More

by mikebender91
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jul 24, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, Mike! If there is anything else we can do to help just let us know! Have a great day!

July 21, 2023

Great service the employees that work at Audi Allentown are always professional.It is a pleasure to have you service my wife’s Audi More

by BRUCECOLLETTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rose
Jul 24, 2023 -

Audi Allentown responded

Bruce, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

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