Audi Arrowhead - Service Center

The work done on my Q5 was as expected from an Audi dealership. My service rep, David Saisslin, however, was exceptional. Coming from a managerial background and owning businesses, I would describe Dav dealership. My service rep, David Saisslin, however, was exceptional. Coming from a managerial background and owning businesses, I would describe David as an incredible asset to the business. He went above and beyond expectations--he was sincere, zealous and especially courteous. More

A wonderful experience … All of the staff that I’d encountered during my first service visit at Peoria Audi we’re exceptional and extremely friendly! While waiting for the work to be completed on my encountered during my first service visit at Peoria Audi we’re exceptional and extremely friendly! While waiting for the work to be completed on my Q5, I observed additional encounters with other customers both in person as well as on the phon, all who were all equally treated the same. It’s nice to see see and experience this type of service! Thank you … More

We have two vehicles: a Q5 and a Q7. We have always had great service and great communication from Audi Peoria and primarily work with David. We have always had great service and great communication from Audi Peoria and primarily work with David. More

My service representative was great. Immediately took me when I arrived at the dealership and was prepared upon checkin. That was greatly appreciated as I had another appointment that I Immediately took me when I arrived at the dealership and was prepared upon checkin. That was greatly appreciated as I had another appointment that I had to get to More

Great customer service, Mike & David was very helpful. Great shuttle service was provided and both drivers (Joe and Tristian) were friendly and courteous. Would get 5 stars if telephone service was better Great shuttle service was provided and both drivers (Joe and Tristian) were friendly and courteous. Would get 5 stars if telephone service was better. I left 2 voice messages and never got a call back. More

From arriving to departing. I’ve never had second thoughts on picking the right dealership to work on my car. Definitely would recommend. I’ve never had second thoughts on picking the right dealership to work on my car. Definitely would recommend. More

Great service from Audi service dept. The service recall was done quickly. Wish they would bring back loaner cars. The service recall was done quickly. Wish they would bring back loaner cars. More

Great customer service, service department Mike is great always on top of everything and very helful always on top of everything and very helful More