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Audi Arrowhead - Service Center

Peoria, AZ

4.6
280 Reviews

280 Reviews of Audi Arrowhead - Service Center

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November 12, 2021

I booked a Pre Purchase inspection with Michael, Assistant Service Manager and he was very informative and professional. As a result of the excellent inspection, I did not buy the private sale vehic More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Franklin
Nov 15, 2021 -

Audi Arrowhead responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 12, 2021

The service department was very helpful. I schedule an inspection and Michael was very helpful. I got a video link of the inspection showing what was going on with the car. Extremely professional and help More

by Josie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 15, 2021 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2021

concerned !!!!!!!!!!!!!!! bought new Q3 day of pick up window tint not don't as promised had to bring back no loaner car offer short time later driving can not see console screen total black dealer order More

by sittinpretty2468
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
david
Nov 10, 2021 -

Audi Arrowhead responded

Hi. Thanks for the feedback. We strive to provide excellent service to our customers at Audi Peoria. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2021

The service department is Fantastic! Dave and the crew are good people and want the Best for you More

by Shanepatrick8839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Nov 09, 2021 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

November 04, 2021

Very nice and very helpful staff. Time in and out just as quoted. They addressed all my concerns More

by ldwiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Saisslin
Nov 06, 2021 -

Audi Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2021

The people were nice and they did a very good job with my car it was a nice place and they were very friendly More

by Dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 19, 2021 -

Audi Arrowhead responded

Hi Dolly, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 06, 2021

I made an appointment online for next day service to replace the battery. I arrived and was met by David, he was very pleasant and knowledgeable. We discussed the service and plan. He kept me updated an More

by Kimmer04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 09, 2021 -

Audi Arrowhead responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2021

Stephanie Chavez is the best service rep I’ve every had. Very helpful in trying work out a rear view mirror problem. The Peoria location is clean, efficient and attentive. More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie chavez
Oct 07, 2021 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Oct 08, 2021 -

Jimbo responded

Still waiting to here from Del on the rear view mirror problem

October 04, 2021

Michael Franklin is an awesome employee. I do miss not having a loaner car, I hope the dealer implements that process again as soon as possible. More

by raramacleod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Franklin
Oct 07, 2021 -

Audi Arrowhead responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 04, 2021

Michael Franklin is the best. He knows his business, provides honest professional advice and can be trusted! More

by gjzanow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Franklin
Oct 07, 2021 -

Audi Arrowhead responded

We appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!