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Audi Auto Gallery

Audi Auto Gallery

21301 Ventura Blvd., Suite B
Woodland Hills, California 91364


Sales: (888) 479-6157
Service: (888) 486-3052
Parts: (888) 487-6941

Audi Auto Gallery
Manufacturer: Audi

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 246 reviews

4.9

4.9 out of 5

290 lifetime reviews

Audi Auto Gallery

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Certified: Audi Auto Gallery

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Audi Auto Gallery has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Audi Auto Gallery

The Audi Auto Gallery is a leading dealership providing new Audi and used cars to the Los Angeles area, thanks to our quality automobiles, low prices, and superior sales staff. We encourage you to visit us to view our selection of cars, speak with an Audi sales professional or take a new TT, S5, A3, A4 or A5 for a test drive.

We carry a huge inventory of used Audi vehicles ready for the Los Angeles roads. Whether you're looking for a used Audi, sports car, convertible, sedan, coupe or something else, the salespeople at Audi Auto Gallery's will help you track one down. We have helped many customers from Van Nuys, Santa Monica, Thousand Oaks and greater LA area find the used car they have been looking for.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Valet Parking Free WiFi
Customer Lounge Area Shuttle Service
Free Coffee Television
Free Drinks

TomCody
5/18/2013 11:17:55 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sargon  GewargisSargon Gewargis
Nick NaishNick Naish
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Auto Gallery:

My wife and I purchased the Audi Q5 vehicle at the Auto Gallery because we were impressed with the vehicle. What impressed almost as much as the vehicle was the knowledge, professionalism, and courteousness of all people at the Gallery that were involved in our sale experience. From our initial contact with Clarence Tiu, then the general manager Kevin Oliff, to the assistant manager Philip, to the sales staff personnel Sargon, Nick, and Justin, all were outstanding and the determining factors in my wife and I completing the sales transaction at the Auto Gallery in Woodland Hills, Ca.

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Adriennebriges6
5/13/2013 6:00:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
JC GomezJC Gomez
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Audi Auto Gallery:

The best dealership in town ...everyone in the dealership was amazing especially J. C. Gomez. They met my needs above and beyond what I had hoped for. I would love to recommend everyone to experience this dealership.


Adrienne Bridges
Maria Bridges

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warrensaudi
5/5/2013 2:14:52 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  EshelmanJohn Eshelman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Auto Gallery:

I went to the Audi Auto Gallery for scheduled service. I was met by a really helpful porter as this was my first visit. I was introduced to my service person, John Eshelman and he made my first experience there an absolute piece of cake. This was my first time at The Auto Gallery, but it will not be my last. Thank You so much!

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TheYooj
4/30/2013 12:10:55 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick NaishNick Naish
Nick NaishNick Naish
Joe NajarJoe Najar
Joe NajarJoe Najar
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Auto Gallery:

The Audi Auto Gallery is the best Audi dealership I have done business with! I will definitely return to the Auto Gallery for my next Audi.

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xfyrbrdx
4/25/2013 9:45:19 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Thomas Tim Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Auto Gallery:

Excellent customer service, friendly staff, All the people I was involved with were very informative , friendly, honest and helpful. I would highly recommend The Auto Gallery to anyone needing service.

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vturio1
4/19/2013 6:30:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
JJ ArechigaJJ Arechiga
Leo FerreiroLeo Ferreiro
Jeff MorganJeff Morgan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Auto Gallery:

Our experience with Auto Gallery was one of the best I've had at a car dealership. JJ Arechiga was very friendly professional and knowledgeable, he answered all my questions and went the extra mile to help us make the best deal possible.
The entire team, JJ, Leo and Jefferson really helped to make this car purchase a great experience,and we had a few laughs along the way.
They also had the best car for us!
For the reasons I've stated above I give Auto Gallery a great rating and I will recommend to friends.

Arturio Hudson

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macintoshpc
4/19/2013 1:34:18 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  EshelmanJohn Eshelman
Scott GomezScott Gomez
Daisy LopezDaisy Lopez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Auto Gallery:

I've taken my car multiple times to The Auto Gallery for service. They are smart, professional and honest. Each time, they tried to save me money, only suggested what I needed (and even then, they weren't pushy about it!), and were generally patient and caring. I have worked with Mr. Scott Gomez multiple times - he and his team are excellent and knowledgeable professionals!

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jake21857
4/3/2013 11:36:15 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  EshelmanJohn Eshelman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Auto Gallery:

Bought my audi elsewhere (McKenna and was very happy with the service there). My engine light had come on and I though I needed oil but it was more. John just held my hand and took care of everything. I said i bought my audi elsewhere and he said no problem and made me feel like I had bought it there, and had paid him personally! He took the car in, gave me a loaner and fixed it all under the warranty. I like free. But that's why I bought a pre-certified audi in the first place. It was all good and recommend these guys, even though I didn't buy here. I'll be back (well, hopefully not!).

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crosen1234
4/1/2013 1:34:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sales Manager
  • Customer Service:

    2
  • Quality of Work:

    2
  • Friendliness:

    4
  • Overall Experience:

    2
  • Pricing:

    2
  • Overall Score:

    2.4

My Review Of Audi Auto Gallery:

I bought a "Certified Used" A5 , yet when test driving the flat tire light went on and seen later to be erroneous. the next day I was told it wouldn't be ready because the headlight mechanism on one side was not working and that would take 3 days. When delivered it had the visor over the driver's side broken. In looking at the "check list" of the "certified used" it suggested all these problems were checked. I am dubious if it really was checked and "certified " as fixed at all and if this "certified" is just a sales pitch and hoax.

Then when driving I was told the warranty under "certified" was the same as the original "bumper to bumper" warranty by the salesman Kyle. It was NOT. I ended up purchasing for anothe $1500 or around there a "wrap around warranty." Again, the claim of a warranty after being "certified" has some caveats that were not revealed unless asked about it. In this case I was initially misled to boot.

To add insult to injury, I was told my car would be delivered with a full tank of gas. It was empty. I was told that "next time I'm in the area I could stop in and get it filled" - as if I'm not 3 hours away from this dealership.

Within one week the car starts idling oddly at stop lights and i bring it in - and at the same time get the visor fixed. Fortunately nothing major was wrong - but gosh, couldn't these adjustments been done before?

With all the above having occurred, I looked back on the price I paid for a car with 45,000 miles on it, and it was not much different from those with 15 or 20 K , so I didn't really get a great deal . When I asked about this I was told a couple hundred dollars could come off. At which point I said forget it, thinking I was getting a completely checked and functioning car off the bat and it didn't matter. Looking back, I regret not pushing for a better deal given the issues with the car - and certainly the dealer did not come back with any offer to rectify the dissatisfaction and the erroneous representation the car was completely "certified" and checked. It was as if got the money, and now you're on your own.

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jbellaviajr
3/30/2013 1:39:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Pano ArgyropoulosPano Argyropoulos
Joe NajarJoe Najar
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi Auto Gallery:

It was a great experience, both Pano and Joe did a great job! I love my cad and would send my friends and family to The Auto Gallery.

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