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Audi Brookline
Brookline, MA
911 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 911 reviews
February 28, 2026
Abdul and the entire team at Audi of Brookline are top tier. They work together seamlessly and were very attentive, they made sure that I was comfortable every step of the way during the purchase of my ne tier. They work together seamlessly and were very attentive, they made sure that I was comfortable every step of the way during the purchase of my new Audi Q3, answered any and all questions that I had. I would highly recommend Audi Brookline! More
by pauline.russell1125
February 22, 2026
I've leased several cars from Audi Brookline over the years. A very easy dealership to deal with with an excellent service department. Their quarters have been rebuilt and are quite nice. If I need an years. A very easy dealership to deal with with an excellent service department. Their quarters have been rebuilt and are quite nice. If I need another car that's where I'll likely go. However, they're keeping my current one in fine shape so I'm not in the market! More
by rs,md
Employees Worked With
I haven't interacted with any of these people
February 21, 2026
Luiz is the best and he has always taken care of me and my family when we come in for service! my family when we come in for service! More
by Sherrad Abdool
February 21, 2026
Excellent customer service and straightforward sales process. Attentive to customer needs, fair pricing and excellent communication process. Attentive to customer needs, fair pricing and excellent communication More
by John
Employees Worked With
February 09, 2026
Recently purchased a used Audi here. All staff I encountered were polite and helpful. My sales consultant, Abdul, was knowledgeable and could not have been more patient and kind. Overa All staff I encountered were polite and helpful. My sales consultant, Abdul, was knowledgeable and could not have been more patient and kind. Overall, a positive experience. More
by Idon4326
Employees Worked With
Abdul Safi
February 09, 2026
Audi Brookline is always there to help! Whether it is a regular service or an emergency, their service team is knowledgeable, helpful, and delivers what they promise. In addition, they ar Whether it is a regular service or an emergency, their service team is knowledgeable, helpful, and delivers what they promise. In addition, they are all very customer minded and polite. More
by Hydrangea
November 26, 2025
Came in for an oil change and a “ low coolant warning. I was offered a multipoint inspection for$350. The oil change price would be deducted at the end of service. I declined the multipoint inspection tha I was offered a multipoint inspection for$350. The oil change price would be deducted at the end of service. I declined the multipoint inspection that I knew had always been complimentary. The bigger job was done on time. More
by Bisofbost
Employees Worked With
Jeff Bucholz
November 17, 2025
My car was serviced due to engine fire damage from an animal nest in the engine compartment. My car was at the service department for over 9 weeks. It seems that some of the parts were backordered, then animal nest in the engine compartment. My car was at the service department for over 9 weeks. It seems that some of the parts were backordered, then when they started work, there was more damage found, which required, another part to be ordered. I was told that part was also backordered. After 8 weeks, i received a call that the parts were in and work had begun, but my battery was found to be no good. The battery was not covered under insurance and I was quoted 880.00. Seeing my car was in the middle of repairs, I had no choice but to agree. Labor to remove/install the battery was almost $500.00! While i understand that the cost of ownng an Audi is high, it should still be somewhat reasonable. Insurance paid over $11,000 to Audi for the repairs, (parts were approximately $1600). On top of that when I got the car back, I noticed a piece of plastic in my cup holder. It appears that it snapped off somewhere in the car during the repair process and they didnt bother to fix that. The car does run fine, but overall the experience was not a good one, when it came to schedule and cost. More
by rickj1958.rj
Employees Worked With
Laura Prodell
November 10, 2025
Jeffery and the team at Audi Brookline are top notch! Great service, timing, and communication all the way. Great service, timing, and communication all the way. More
by brett
Employees Worked With
