Audi Brookline - Service Center

Service Brought my Rs7 in for service the service was awesome. Great experience, promt service, very clean .. highly recommend going to them! Definitely trus Brought my Rs7 in for service the service was awesome. Great experience, promt service, very clean .. highly recommend going to them! Definitely trust them with working on my vehicle More

Great experience with service department I recently purchased a 2012 A4 and I brought it in for service. I dealt with David Davidian as my service writer and it amazed me how knowledgable and I recently purchased a 2012 A4 and I brought it in for service. I dealt with David Davidian as my service writer and it amazed me how knowledgable and helpful he was. Definitely made the experience worthy of coming back and I definitelt want to deal with him again on my next service. Very professional More

Amazing effort by first class people! I brought my A6 in for service (Great job Max and Paul!) and had the pleasure to meet Scott MacDonald, while admiring the R8 on the showroom floor. Co I brought my A6 in for service (Great job Max and Paul!) and had the pleasure to meet Scott MacDonald, while admiring the R8 on the showroom floor. Conversation led to a "test drive" in an S5, which led to us going over ownership chances (limited budget, not possible). We did come up with a specific check list for A5 ownership, (new or used) during which I had the pleasure to meet Gabe Despres (GM). Over coffee, and as Scott was beating up his laptop, the three of us worked out the financial details to make ownership affordable. While searching the order banks and national inventory, Scott was able to locate the EXACT car (recent port arrival) I had spec'ed out. We shook hands on a deal (a hand shake still means something to me!) and my NEW "The way I want it" S-LINE A5 was delivered 4 days later! I must add that I had been to 5 other Audi dealers and had been blown off with "...this is all we have in stock..." attitude. I can't praise Audi Brookline enough, along with SCOTT and GABE for going the extra mile to ensure that I was a more than satisfied customer! A fantastic overall, pleasurable experience for an admitted "difficult to please" customer! I will be bringing all my service requirements and future sales business to HERE! More

Great experience in the service dept! My experience with the service group was great. We worked with Ken Meltzer, who was very nice and did a great job explaining what repairs were needed My experience with the service group was great. We worked with Ken Meltzer, who was very nice and did a great job explaining what repairs were needed and why. He was very responsive. Everything was handled quickly and at what I thought was a reasonable price. More

Fantastic Help to Review A3 Features I was feeling confused and overwhelmed by many of the features of my new Audi 3, particularly the MMI Touch system. Original salesperson's explanatio I was feeling confused and overwhelmed by many of the features of my new Audi 3, particularly the MMI Touch system. Original salesperson's explanation had not been very helpful. While I had not purchased my car at Brookline Audi, the showroom was close to where I lived. I took a chance and called their sales manager, hoping that someone there would be able to answer my questions. I was fortunate that the sales manager agreed to this idea and put me in touch with an Audi ELITE Brand Specialist, Amie Le. Amie was wonderful and sat with me in my car, on two different occasions, clearly answering my questions and explaining the features about which I was unclear. Amie was a most knowledgeable, patient and clear communicator. A great teacher! I was thrilled with the services provided by Brookline Audi and would highly recommend their dealership. I would be happy to purchase a future car from them. Thanks so much Amie, I may be back! More

Best Service! I am very satisfied with not only the quality of work but the service experience from beginning to end! Ask for Ken M.! He is the best service advis I am very satisfied with not only the quality of work but the service experience from beginning to end! Ask for Ken M.! He is the best service adviser I have had and the reason why I continue to purchase all of my cars from Audi Brookline. More