Audi Clearwater - Service Center

Mandy Walters did a great job handling my repair. I needed new brakes, and Mandy took my car in quickly, and got me a prompt ride home. I was leaving town and did not need a loner, but Mandy brought my needed new brakes, and Mandy took my car in quickly, and got me a prompt ride home. I was leaving town and did not need a loner, but Mandy brought my car back to me so it was there when I arrived back in town. The brakes were done right, and the service was exceptional. Mandy does a great job! More

I recently had my car serviced at Crown Audi, what a professional business. T'lira was so knowledgable and helpful. It is always a pleasure taking my car for service at Crown. I love my car and Crown professional business. T'lira was so knowledgable and helpful. It is always a pleasure taking my car for service at Crown. I love my car and Crown is a great company. I would recommend Crown and Audi for sure. Thank you to the service department. More

I recently visited Crown Audi service Dept. My first experience owning an Audi. I worked with Mandy Walters, she was very friendly and helpful. What a wonderful experience. experience owning an Audi. I worked with Mandy Walters, she was very friendly and helpful. What a wonderful experience. More

reason we take our audi is service level they strive to consistently provide. Mandy Walters has always made sure we are happy coming and leaving consistently provide. Mandy Walters has always made sure we are happy coming and leaving More

I WOULD LIKE TO PASS ALONG MY PRAISE AND THANKS FOR TWO FINE EMPLOYEES I RECENTLY DEALT WITH AT YOUR AUDI DEALERSHIP---THANKS TO AND FOR CHRISTINE FOR HER FRIENDLY AND COURTEOUS RESPONSE TO MY CAR ISSUES ( FINE EMPLOYEES I RECENTLY DEALT WITH AT YOUR AUDI DEALERSHIP---THANKS TO AND FOR CHRISTINE FOR HER FRIENDLY AND COURTEOUS RESPONSE TO MY CAR ISSUES (GRILLE PIECE AND HEADLIGHTS)---THANKS TO AND FOR JOSH GETTING MY HEADLIGHTS BACK ON TASK AND FOR THE VERY THOROUGH DIAGNOSTIC PROCEDURE HE RAN MY SUV THROUGH---HE WAS ALSO VERY HELPFUL IN EXPLAINING HIS STEPS AND IN CHECKING HIS WORK TO WHERE HE REQUESTED I VERIFY THAT THE REPAIR WAS ACCEPTABLE BEFORE I LEFT THE DEALERSHIP---THANKS FOR TAKING CARE OF MY Q-5. More

I took my car in for it's standard 55,000 mile service and as usual the Crown Audi Service dept. went above and beyond. I've worked with Brian in the past who always treated me like a rock star and gave and as usual the Crown Audi Service dept. went above and beyond. I've worked with Brian in the past who always treated me like a rock star and gave top-notch service but I had the pleasure of servicing my A4 with Evan this time around. Evan was phenomenal and did an outstanding job. I was made fully aware of what was going on with my car at all times and what issues were at hand/resolved. Extremely professional on all fronts. I wouldn't trust my Audi with anyone else but these two gentlemen. The technicians are class-A all the way as well. Never once had an issue with their work. I feel fortunate having them as my dealer as we have all heard the horror stories about dealerships taking advantage of people. I would recommend this dealership to anyone who owns or is planning on owning an Audi, no question. More

Cown Eurocars is the only car dealer in my experinece (50 years of driving) that I would rate on a par with the two best customer service organizations I have worked with: IBM and EMC who have defined the m years of driving) that I would rate on a par with the two best customer service organizations I have worked with: IBM and EMC who have defined the meaning of customer service and satisfaction. This company, Todd Emery, my Audi service manager in particular, and every member of the team there are simple heads and shoulders beyond what I have experineced anywhere else in "autoland." my satisfaction with the quality of their work and their customer facing care has consistently proven beyond my most optimistic expectations. More

As a previous BMW and Infiniti owner, I was used to a pretty high level of service at other dealer service centers. However, Crown Audi definitely took it to the next level on my recent service visit. pretty high level of service at other dealer service centers. However, Crown Audi definitely took it to the next level on my recent service visit. From the moment I contacted the service department, I was treated like I was their only customer! My Audi's check engine light came on over the weekend and I drove the car to a privately-owned foreign car service shop near my house. The private mechanic shop was backed up and told me they couldnt look at my car for at least another day. I called Crown Audi service department just to get their impression of my car's problem based on my description. The service rep took the time to listen to my concern and asked for my VIN number. Once he ran my VIN number, he determined that my vehicle had an "open recall" for an engine component that had never been replaced. Although he could not provide any guarantees without seeing the car and running diagnostics, he did give me a place to start. I took his advice and had my car towed to the dealer's service shop. Once my vehicle arrived, they were upfront about the timeline and kept in regular communication with me. As it turned out, the malfunction with my car was due to the "recalled" engine coil component. I left there with a $0 service bill! Of course, I was so happy because the repair would have cost me about $400-$500 had I left my car at the other shop. Had it not been for the time that the service rep gave me on my first call by listening to me and checking my VIN, I would have never even known that this malfunction was related to a recalled part! In my experience, very few service representatives give you this much assistance over the phone before they even see your car. Not only was the work completed with 100% satisfaction, they even offered to send a driver to pick me up when it was completed earlier than expected! What more could you want???? More

My wife and I purchased the Audi SUV. This is the first time we have ever owned an Audi. I called Crown Audi to get information about these SUV's and Brian Fisher in service was very helpful in explaining time we have ever owned an Audi. I called Crown Audi to get information about these SUV's and Brian Fisher in service was very helpful in explaining every detail to me. By the time we finished our conversation, I had so much confidence in Audi as an automaker, I am going to consider purchasing another Audi when we are looking for a another vehicle in the future. It is one of the best conversations I have ever had with the service department of a major dealership. Keep up the good work. Attorney Daryl G. Davidson, Sr. More