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Audi Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.9
2,767 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs. Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs. Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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5033 Lemmon Ave

Dallas, TX

75209

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Showing 2,767 reviews

April 02, 2022

Worst customer service in the 21st century. Called and left message for the manager Michael and it's been 2 weeks today I have not received a call back or any assistance. Very rude, discriminat More

by Rohit
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Mobley, Connor Bebb
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Apr 30, 2022 -

Audi Dallas responded

Rohit, we apologize for your lacking experience. Earlier in the month, we passed your feedback along to our senior leadership to reach out to you and discuss your notes. Our General Sales Manager, Thomas Hornsby mentioned we were able to get in contact with you by phone and you requested to follow up when you had time to chat. We wanted to circle back and ensure you've had an opportunity to speak with our management regarding your experience and that there are no outstanding issues we may still address. You may reach Thomas directly at thomas.hornsby@audidallas.com or 214-561-1822. Standing by to assist. Best wishes.

April 01, 2022

Great experience in service Kaitlyn was amazing so nice and helpful! She’s a keeper for sure ! More

by jman93535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
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Apr 04, 2022 -

Audi Dallas responded

jman93535, thank you for sharing 5-star praise! We're happy to hear Kaitlyn was amazing and helpful! We appreciate your endorsement. See you next time. Best wishes!

March 31, 2022

I was just in for a recall order on rear camera no issues in the wait was fine More

by ghs8243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar miranda
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Apr 01, 2022 -

Audi Dallas responded

ghs8243, thank you for sharing 5-stars! We're glad to hear your recall service went smoothly! We appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!

March 31, 2022

Jordan is very professional, knowledgeable and responsive. He took care of us quickly and he is a real asset to Audi More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
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Mar 31, 2022 -

Audi Dallas responded

Brian, thank you for sharing 5-stars! We're glad to hear Jordan was professional and responsive! We appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!

March 30, 2022

Great buying experience. Alex and Chen were very helpful and it was a pleasure working with them. More

by jduren1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Alli Gantt, Zhiyang "Chen" Chen
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Mar 31, 2022 -

Audi Dallas responded

jduren1, thank you for sharing 5-stars and noting Alex and Chen were very helpful! We appreciate your endorsement. Let us know when we may serve you additionally! Thanks again!

March 30, 2022

When buying a car, use Kurt! Kind, patient, knowledgeable! Made my experience in buying a new car very pleasant. More

by Susan.h.anderson61
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Schuster
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Mar 30, 2022 -

Audi Dallas responded

Susan.handerson61, thank you for the 5-star review! We're happy to hear Kurt was kind, patient and knowledgeable! We appreciate you and look forward to serving you again in the future! Best wishes!

March 27, 2022

It was great… wait time was a bit longer this time, but absolutely great customer service! Kyle is the best!!! More

by Vwill0325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
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Mar 27, 2022 -

Vwill0325 responded

Vwill0325 It was great… wait time was a bit longer this time, but absolutely great customer service! Kyle is the best!!!

Mar 28, 2022 -

Audi Dallas responded

Vwill0325, thank you for sharing 5-stars! We're happy to hear Kyle provided great customer service! Apologies for the longer wait time. We appreciate your endorsement. Let us know when we may serve you additionally! Thanks again!

March 27, 2022

Fast and efficient service. Always courteous and friendly. I like the feeling that everyone works together as a team. More

by Marni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda
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Mar 27, 2022 -

Audi Dallas responded

Marni, thank you for sharing 5-stars! We're glad to hear our service is fast and efficient, and our team is courteous and friendly! We appreciate your endorsement. Let us know when we may serve you additionally! Thanks again!

March 27, 2022

Work on a recall was done efficiently and completed on time. Always have confidence in the work done at Audi Dallas. More

by JML Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jackson
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Mar 27, 2022 -

Audi Dallas responded

JML Dallas, thank you for sharing 5-stars! We're happy to hear your work was done efficiently and completed on time! We appreciate your endorsement. Let us know when we may serve you additionally! Take care!

March 26, 2022

Whole process was smooth and seamless. Everyone was pleasant and polite we would highly recommend this dealership More

by Christen.ramicone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Garcia
Report | Print
Mar 26, 2022 -

Audi Dallas responded

Christen, thank you for sharing 5-stars! We're glad to hear our team was pleasant and polite! We appreciate your endorsement. Let us know when we may serve you additionally! Take care!

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