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Audi Dallas
Dallas, TX
2,333 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs.
Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs.
Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,333 reviews
May 05, 2024
I appreciate the opportunity to share my experience. Firstly, I must address my interactions with Dori and the sales team. Despite promises of deadlines, documented through screenshots, it became evi Firstly, I must address my interactions with Dori and the sales team. Despite promises of deadlines, documented through screenshots, it became evident that they were aware of the unavailability of parts or the impossibility of performing certain repairs within the stated timeframe. Unfortunately, it was only after directly contacting the manager that I received accurate information. Moreover, the deception extended beyond this initial encounter. The sales team sold me a defective vehicle, leaving me responsible for subsequent repairs. Furthermore, they exhibited unfair treatment by declining similar deals for friends I referred, seemingly due to their desire to rid themselves of the problematic vehicle they sold me. Following the initial repairs, the front suspension failed despite the vehicle receiving a clean bill of health. Additionally, the shop foreman prematurely attributed the issue to a previous rear problem, as overheard during a conversation with Matt. Moreover, when inquiring about repair timelines, I was provided with false information by Matt regarding parts supposedly coming from Germany, a claim disproved after contacting Audi America. Overall, my experience with this dealership's service department has been marred by dishonesty and deceit. Please refrain from attempting to alter my review, as it will remain unchanged. More
by hasanqp
Helpful May 05, 2024
I always have a great experience when visiting Audi of Dallas! My recent visit was with Jalun Watkins, he was very professional and took a good care of my vehicle! I’ll definitely make my appointment with Dallas! My recent visit was with Jalun Watkins, he was very professional and took a good care of my vehicle! I’ll definitely make my appointment with him for my next maintenance. More
by Katie
Employees Worked With
Jalun, Watkins
May 01, 2024
Jordan and all the crew at are wonderful and on top of any car issues I may have with my Audi. The best customer service ever! any car issues I may have with my Audi. The best customer service ever! More
by mykalipp
April 30, 2024
Excellent and professional service from the staff. They were very helpful and knowledgeable about the process and vehicle. They answered all of my questions. They were very helpful and knowledgeable about the process and vehicle. They answered all of my questions. More
by rehanhafeez
April 23, 2024
5 Star service from start to finish! ! Jaramy was INCREDIBLE and walked me through everything with my car, she's such a sweet person. Christian in finance was great and the phone call I h ! Jaramy was INCREDIBLE and walked me through everything with my car, she's such a sweet person. Christian in finance was great and the phone call I had with Brett leading up to my visit at the dealership was just as great. Very impressed with my overall experience and the dealership was beautiful. Everyone there was so kind. By far my best dealership experience to date. More
by Vegasstrong
April 20, 2024
The world seems to have forgotten what Excellent Customer Service means...but that is exactly what i receive every time from Mr. Brandon, Marvin & Mr. Magee, they always go the extra mile. I did not buy my Service means...but that is exactly what i receive every time from Mr. Brandon, Marvin & Mr. Magee, they always go the extra mile. I did not buy my Audi from ur dealership, but will never take her elsewhere for maintenance. & if I ever buy new, it will be from you. Thanks to your team I hope to be an Audi Owner for life. More
by SuprDave
April 20, 2024
Matt Everheart was attentive and patient and worked to get a loaner for me. While the process to repair my car took sometime (understandably), Matt kept me informed. His professionalism truly helped mitig get a loaner for me. While the process to repair my car took sometime (understandably), Matt kept me informed. His professionalism truly helped mitigate my anxiety. And, my car is back home!!!!! Yay!!!! I missed it. More
by violetmanderson
Employees Worked With
Matt Everheart
April 20, 2024
JP is my go to guy I love working with him. My third car with Audi! My third car with Audi! More
by Brugg
April 20, 2024
Audi Dallas is an amazing place to purchase your vehicle. The atmosphere is welcoming and everyone I encountered made it a point to make sure I was comfortable and taken care of. The atmosphere is welcoming and everyone I encountered made it a point to make sure I was comfortable and taken care of. More
by kimmiesteed
