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Audi Dallas - Service Center

Dallas, TX

4.8
1,047 Reviews

1,047 Reviews of Audi Dallas - Service Center

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January 20, 2021

Always excellent service from the service department and Marvin.Easy to schedule appointment. Easy checkin and nice comfortable customer lounge to wait for call to be ready. More

by angela.d.sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Audi Dallas responded

Angela.d.sanders, we appreciate your 5-stars and mention of working with Marvin in service. Thank you for taking a moment to share praise. See you next time. Thanks again!

January 12, 2021

One of the best recent experiences with our Audi service. Stress and hassle free experience with some of the best customer service in the Metroplex. More

by Eric.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Nieto
Jan 12, 2021 -

Audi Dallas responded

Eric.O, thank you for sharing 5-stars and noting your experience with us in service. We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

January 11, 2021

Friendly great service. Extremely accommodating with my schedule. Highly recommend this dealership. Brandon was knowledgable and efficient. Follow up good. Worth my drive to do business with Audi Dallas More

by Ldiquattro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 12, 2021 -

Audi Dallas responded

LDiquattro, thank you for sharing praise regarding your experience with Brandon! We're pleased to hear your experience was 5-star all around. Let us know when we may serve you additionally. Thanks again!

January 08, 2021

Incredible service, love the use of technology to make the experience effortless. So happy that I always get my cars and service from Audi Dallas More

by Clane060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
Jan 08, 2021 -

Audi Dallas responded

Clane060, thank you for sharing praise! We appreciate your endorsement and note of our use of technology in the process. Let us know when we may serve you additionally. Thanks again!

December 30, 2020

Talk to Isaac he’ll hook you up. He always takes great care of me. Words words words words words words words words words words More

by Stopcompensatingemployeesonfeedbackfromcustomers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Dec 31, 2020 -

Audi Dallas responded

Thanks for your 5-star praise regarding working with Isaac. We appreciate your feedback and will pass it along. We apologize for the minimum word count that DealerRater requires. We look forward to serving you again next time. Best wishes.

December 27, 2020

Everything was great and on time. However when they put on my new tire they forgot to stem cap. Also I asked them to include a tool to take off lug protectors and they for got that. More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Audi Dallas responded

Patricia, thank you for sharing praise regarding your experience working with Erik in service. We appreciate your endorsement and look forward to serving you again next time! Thanks again!

December 26, 2020

Everyone is always friendly and professional. The service is spot on and the team delivers as promised. The customer waiting area is one of the nicest I’ve had the pleasure of making my second offic More

by Czerc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Nieto
Dec 27, 2020 -

Audi Dallas responded

Czerc1, thanks for noting our friendly and professional team! We appreciate your feedback and look forward to serving you additionally next time. Thanks again! Best wishes.

December 18, 2020

Always a professional experience at Audi of Dallas! Their people have always been friendly and prepared for my scheduled appointment. The service representative was outstanding, kept me informed of e More

by NC442N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 18, 2020 -

Audi Dallas responded

NC442N, thank you for noting a professional experience with Brandon in service. We're pleased to hear you were kept informed throughout and that your experience was completed quickly. See you next time. Thanks again!

December 17, 2020

I was very comfortable waiting at the dealership while my car was serviced, and it was finished more quickly than I had been told it would be. Everyone was gracious, offering me beverages and a comfortable p More

by cweather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles helped me
Dec 18, 2020 -

Audi Dallas responded

cweather, thanks for your 5-star praise regarding working with Andy in service. We appreciate your feedback. See you next time! Thanks again.

December 17, 2020

Adam is the best- always so nice and genuinely friendly helpful and knowledgeable! He is always looking out for his customers best interest- simply a gem he is! More

by Lesliefaber2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 18, 2020 -

Audi Dallas responded

Lesliefaber2, thanks for your 5-star praise and note of working with Adam in service. We appreciate your feedback. See you next time! Thanks again.

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