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Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

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December 07, 2022

The service team was very professional and addressed all our needs and even sent a video to explain things which is very nice especially for my wife lol More

by CARLGLATZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dash
December 05, 2022

Dealership service was very good. Waiting area was clean and comfortable. Nate was professional and answered all my questions. He was very good. More

by JOHNBRAGG017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Gabriel was professional and responsive to our concerns. Loved the service video walking us through work being done. More

by Steven Kirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Very customer oriented. They go the extra distance to make car maintenance less of a burden and cost. Thus, I trust fully their professional advice. More

by MGLEV61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Thorough and timely service. Al Cretacci was very accommodating and very attending to my needs. More

by NIKOS_GK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Great work & communication throughout the process. Liked the video support to illustrate the work done More

by DSCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin
December 01, 2022

We had terrific service once again at Audi of Danbury. Our service advisor was Al Cretacci. He provided us with a great loaner car while our car was being serviced. He’s very personable and professional.E More

by aidababy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

The process was very smooth. I especially appreciated that my loaner car was all warmed up when I took it. Nice touch! More

by SCOTTCOONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

Always a great experience to work with Al Cretacci in the service center. Very helpful and attentive. Thanks Audi Danbury! More

by driegel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Nate is the best! He was extremely helpful and answered all of our questions professionally. More

by MTSOTIRE
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.