Audi Dominion

Excellent sales and technical service! I went into the dealership on Labor Day to see if they had any Labor Day incentives. I met with salesman Cleburn Walker. He was very helpful and deter I went into the dealership on Labor Day to see if they had any Labor Day incentives. I met with salesman Cleburn Walker. He was very helpful and determined to help me find something I liked. Sure enough I ended up with a vehicle I absolutely love! The car came with a tech package. Their technician, Daniel, went through every technical detail with patience! Sometimes having to repeat some of the functions for me. The whole experience was great and I would highly recommend this dealership to anyone looking for an Audi. More

Horrible service We had problem with check coolant sign and dropped our Audi A6 at CAvender Audi. After a week, I called them as asked status and they mentioned it was We had problem with check coolant sign and dropped our Audi A6 at CAvender Audi. After a week, I called them as asked status and they mentioned it was busy time, I insisted to look into the problem ASAP. Atleast 2 days later they called me and reported they need to replace water pump and will cost $1200. My 1st repair for new Audi, so I just said go ahead. Next day I took my husband and I went t to pick up the car. Obviously it was surprising for us that it was $1200 bill for a coolant problem which we thought was few hundreds...Anyway, my husband was anxious and asked to explain the reason to for $800 labor charges and show the part that was replaced. Though nice gentleman Jesse tried to explain saying it was normal (no technical answers). The attitude of the others in that center was just plain unpleasant. Atleast put on an artificial smile on your face... The reason you are here is for the customers. YOu are not rocket scientists working on your computer with a frown... I do not think I would like to go that place again... THey need to learn how to deal and respect customers - Learn to explain to customers the problem, issues, cost etc in details. Slapping a bill and expect that we swipe our cards w/o even asking anything is unreasonable. - Learn to put a fake smile and be pleasant. - Do not act as it customer is a nuisance. They are the reason you are there. It's customer support job. - Bring in a qualified mechanic to talk to customers. If anyone has recommedations on where to take my Audi next place, please post it on this page. More

Mojda and Team Tops I have had trouble with my A7 after I got into an accident last year and had trouble getting things done with the collision place that repaired my car I have had trouble with my A7 after I got into an accident last year and had trouble getting things done with the collision place that repaired my car. I called Mojda to let her know what happen to my car and how I was having trouble with the collision place. Mojda and her team went to work. They did whatever it took to make sure I was taken care of. I'm grateful for them helping me out and getting me and my A7 back on the road. More

Superb Service! I want to thank Ariel Esparza for helping our family get set up in our new 2017 Q7; especially for being patient with us (my wife mostly) when we were I want to thank Ariel Esparza for helping our family get set up in our new 2017 Q7; especially for being patient with us (my wife mostly) when we were on the fence and for not forcing us into a new car sooner than we were ready. The entire experience with him was first class and the professionalism and knowledge was exceptional. We are so excited and happy with our decision and working with him was a pleasure. Rick Cavender has an amazing team on is side and it's very evident that they live up to the "Confidence is Cavender" motto! The Q7 is amazing! Thank you - Ray Family More

Friendly staff focused on customer satisfaction. Thanks Ca Thanks Jorge and Daniel. You guys did a great job! You made our new car purchase easy & fun. We appreciate the great care we received. I absolutely l Thanks Jorge and Daniel. You guys did a great job! You made our new car purchase easy & fun. We appreciate the great care we received. I absolutely love my new Q7. It was a pleasure doing business with you. More

Outstanding Service I have been a customer since 2005 and have received excellent service through the years. I enjoy the personalized service provided by the Service Con I have been a customer since 2005 and have received excellent service through the years. I enjoy the personalized service provided by the Service Consultant. I would like to specifically recognize Mojda Abdulrashid for consistent professional service. I always know the status of my vehicles during the different phases of service or repair. More

Royal Treatment Cavender's svc matches its car's! Mojda Abdulrashid treats me like a star. Always professional, friendly, and knows her stuff! She has made me a Au Cavender's svc matches its car's! Mojda Abdulrashid treats me like a star. Always professional, friendly, and knows her stuff! She has made me a Audi "lifer"! I am sure she has bad days but you could never tell. I literally brag to my co-workers about how well I am treated when I'm there. I even told them after my last visit that although they will be further away with their new facility and the new Audi dealership will be 7 miles from my home I will still go to Cavender. Someone has made some changes there and it's quite obvious with that crew! Now if they would just give me an R8 as a loaner...hmmmm...! More

Audi Excellent Service Cavender Audi has really stepped up their game. Many new faces and a complete overhaul of the team with a renewed focus on customer service. Visiting Cavender Audi has really stepped up their game. Many new faces and a complete overhaul of the team with a renewed focus on customer service. Visiting the dealership is fun again, even when a repair is unexpected. Nothing beats feeling welcome and appreciated. More

Excellent service I purchased an A-6 while stationed in Italy and the service I receive here from Cavander, specifically from Mojda, far surpasses any service received I purchased an A-6 while stationed in Italy and the service I receive here from Cavander, specifically from Mojda, far surpasses any service received to date. Mojda is the best ever! If you want superior service ask for Mojda. More

Outstanding Dealer My experience at Cavender Audi is consistently outstanding. Recently, I brought in my Audi for new brake rotors and pads. The service department a My experience at Cavender Audi is consistently outstanding. Recently, I brought in my Audi for new brake rotors and pads. The service department and all personnel that I encountered were outstanding. In particular, I would like to commend Mojda Abdulrashid who was my service advisor. She did a great job keeping me informed every step of the way and she anticipated my questions and concerns. Thank you for an outstanding experience. More