Audi Dominion

Superior Customer Service Mojda Abdulrashid has set the gold standard for "Superior Customer Service." Whenever there are any issues she keeps me informed and takes the necessa Mojda Abdulrashid has set the gold standard for "Superior Customer Service." Whenever there are any issues she keeps me informed and takes the necessary steps to resolve it in a timely manner. She set the bar so high for customer service that I thought she could not exceed my expectations anymore, but she surprises me every time I go back to Cavender Audi. Her commitment and dedication to Customer Service reflects on her and the organization she represents, Cavender Audi. I had to take the time out of my busy day to recognize her for her Performance. I appreciate everything you have done for me and my family, Rick Cavender and Mojda Abdulrashid. More

Outstanding customer service at Cavender My 2011 Audi A6 Avant Quattro Prestige CPO is my pride and joy, and it's never been serviced anywhere other than an Audi dealership. Selecting Cavend My 2011 Audi A6 Avant Quattro Prestige CPO is my pride and joy, and it's never been serviced anywhere other than an Audi dealership. Selecting Cavender Audi was a no-brainer for my car's major 55,000-mile service. There were other issues needing attention that I learned aren't included under the extended warranty, but Louis Pisano, the Service Director, had the repairs done at a fraction of the stated cost as a customer goodwill gesture. Upon picking up my car, I was pleased to see it freshly washed and vacuumed, but when I checked the oil dipstick, I was distressed at the color of the oil, as the oil and filter change were included in the major service. When I brought my concern to their attention, they unhesitatingly asked me to drive the car into their nearest open service bay where they examined the car in my presence. As it turned out, the oil/filter change had indeed been properly performed and I was unduly alarmed. That the dealership took this extra step to ensure my satisfaction confirmed my confidence that my car will continue to receive the best of care when it's serviced at Cavender. Mojda Abdulrashid was my service advisor, and she unfailingly displays professionalism and courtesy. Cavender Audi works hard to satisfy their customers and, as an Audi owner for more than 15 years, they have certainly earned my loyalty. More

Daniel Ramirez is awesome Hello Rick, Just wanted to say that Daniel Ramirez is always a pleasure to speak with. He helped me when he dropped off my car and then he called m Hello Rick, Just wanted to say that Daniel Ramirez is always a pleasure to speak with. He helped me when he dropped off my car and then he called me back one day while he was off work to answer a question. That was a few months ago. I had another question today, and he got right back to me. Daniel is definitely a good asset to your reputation and is appreciated. Best, Jennifer Hawkins More

Superior Service at calendar Audi The Cavender Audi Tech expert Daniel Ramirez did a fabulous job teaching us about the functionality of our new SQ5. He did our initial orientation an The Cavender Audi Tech expert Daniel Ramirez did a fabulous job teaching us about the functionality of our new SQ5. He did our initial orientation and handled all of our follow-up questions. We were having issues with our Homelink and he came to our house a second time to inspect for himself the situation. He was extremely professional, courteous, and took personal interest in making sure that our needs were met. Based on our experience, I would highly recommend Calendar Audi and Daniel! More

Wonderful Experience with Cavender Audi-San Antonio Great experience with my Sales Rep Ariel Esparza and Rock Kearney who found me the EXACT vehicle that I was looking for. They both were very professio Great experience with my Sales Rep Ariel Esparza and Rock Kearney who found me the EXACT vehicle that I was looking for. They both were very professional and delivered the vehicle I requested in a timely manner. Overall my experience with this dealership was fantastic. I appreciate them both. Thank you! ~Bonita More

Excellent performance Daniel Ramirez addressed our technological issue with knowledge, promptness, follow up and most important doing it without us requesting it. The issue Daniel Ramirez addressed our technological issue with knowledge, promptness, follow up and most important doing it without us requesting it. The issue took more time that was expected. He managed this situation with professionalism and not giving up until the issue was resolved. Even went to my wife workplace to resolve personally the issue in our new Q7. Excellent employee which represent the overall impression of Cavender Audi. More

service dept Service department has been a real issue. I've had to contact Daniel Ramirez who had been extremely helpful with questions, and getting appts in serv Service department has been a real issue. I've had to contact Daniel Ramirez who had been extremely helpful with questions, and getting appts in service. I'm very disappointed in the service dept. More

Great customer service ... Dilip was the salesman that I dealt with when purchasing my new Audi Q7, Dilip was amazing, honest, respectful ......I got treated like royalty, the b Dilip was the salesman that I dealt with when purchasing my new Audi Q7, Dilip was amazing, honest, respectful ......I got treated like royalty, the buying service was great, the delivery service was great .....great customer experience, Dilip was a delight to work with. More

New Audi A4 I recently bought a 2016 Audi A4 from Cavender Audi. The buying experience from sales, financing, to delivery was excellent. I wasn't sure what I wa I recently bought a 2016 Audi A4 from Cavender Audi. The buying experience from sales, financing, to delivery was excellent. I wasn't sure what I wanted when I started car shopping. Ariel helped me work through the decision making process with patience, giving me the information needed about each car I drove. I never felt pressured to buy a particular car, or any car! Daniel Ramirez was also very helpful with all computer aspects, coming out to the house after the purchase for help with the garage connection, as well as the navigation/radio/media systems. I felt like everyone involved cared about me finding the exact car that was a fit for me. And, of course, Rick Cavender was so friendly and helpful, providing that upbeat musical backdrop to the whole Cavendar experience! More

The buying process. The entire buying process has been flawless. Just as promised, Daniel Ramirez called me and came to my office. He is friendly, insightful and prompt The entire buying process has been flawless. Just as promised, Daniel Ramirez called me and came to my office. He is friendly, insightful and prompt. He was able to answer my questions and made me feel a lot better about the gas mileage. Thank you Daniel, Great experience. More