Audi El Paso

The service was exceptional and quick considering all the service and maintenance that was required for this visit service and maintenance that was required for this visit More

Very respectful and clear willing to negotiate and communicate. Everyone was welcome and new cars sales manager Jaime Ceballos is very knowledgeable and calm communicate. Everyone was welcome and new cars sales manager Jaime Ceballos is very knowledgeable and calm More

My service representative, Ricky, was fantastic. All the maintenance and software updates were completed expeditiously. All the maintenance and software updates were completed expeditiously. More

I have been extremely pleased with the service I have received the last 10 Years! received the last 10 Years! More

Collin was a great service advisor. Everything went smoothly. Satisfied with speed and service overall Everything went smoothly. Satisfied with speed and service overall More

Ricky was great. He got me in and out quickly even with a same day appointment. Awesome team at Audi EP He got me in and out quickly even with a same day appointment. Awesome team at Audi EP More

I originally went to the Audi dealership to get my car serviced, and during that visit we ended up purchasing a Volkswagen Atlas. The sales experience itself was smooth, and we were excited about the purc serviced, and during that visit we ended up purchasing a Volkswagen Atlas. The sales experience itself was smooth, and we were excited about the purchase. We worked with Nick and Desmin. At the time of sale, we were promised a set of floor mats since the Atlas did not come with any, as well as repairs to the rotors and a sensor warning light that continues to come on. As of now, we have not yet received the floor mats or had the promised work completed. We are currently waiting for follow-up and resolution, and I will update this review as things progress. I’m hopeful the dealership will honor what was agreed upon and bring this experience to a positive conclusion. 12/30/25 I was contacted by Frank today. During the conversation, he requested my account of the situation and stated that he would gather the relevant information and provide a follow-up call once his review is complete. I expressed that I am hoping the work that was promised at the time of purchase will be completed as discussed. More

Had an amazing experience from dropping to picking up my car after annual service. Keep it up!!! Thanks car after annual service. Keep it up!!! Thanks More

I have been an Audi customer for years and I have always received a wonderful service at the local Audi dealership in El Paso Texas. From sales to auto repair and service. Ricky Enriquez is my service provi received a wonderful service at the local Audi dealership in El Paso Texas. From sales to auto repair and service. Ricky Enriquez is my service provider and he has always been very helpful and reliab More

Every time I take my Audi to the Airway location for service, it’s a great, stress-free experience. They cover a Lyft ride to and from the shop, work efficiently, and promptly address any concerns or is service, it’s a great, stress-free experience. They cover a Lyft ride to and from the shop, work efficiently, and promptly address any concerns or issues with my vehicle. What really stands out is their transparency. They send a link with a video where the technician explains everything they inspected and any issues found. They also provide a detailed breakdown with photos and pricing for each recommended service, clearly organized from items needing immediate attention to those that can wait. The associates are always friendly, approachable, and professional, taking the time to explain everything thoroughly. I always leave feeling confident that my car was well taken care of. And to top it all off, they wash my car inside and out and even apply tire shine. More