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Audi El Paso
El Paso, TX
182 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 182 reviews
June 15, 2024
Very professional people at Audi El Paso . The technicians and mechanics fixed my vehicle. The work took two days. I would recommend Audi of El Paso to any one. Future repairs will be done at The technicians and mechanics fixed my vehicle. The work took two days. I would recommend Audi of El Paso to any one. Future repairs will be done at Audi of El Paso. The staff for the most part was friendly and professional and my future repairs will be done at Audi. Thanks, Audi of El Paso for a service well done. More
by edwardswillie122
Employees Worked With
Daniel Casillas, Joe Proctor
Helpful June 14, 2024
Jennifer was very helpful during this repair. She was able get me in a loaner and deal with portion of going through the warranty process. Thank you She was able get me in a loaner and deal with portion of going through the warranty process. Thank you More
by aperezchica
Employees Worked With
Jennifer
June 14, 2024
Our appointment was at 7:30am for a tire alignment, oil change and a recall. We did not leave the dealership until 12:30. We drove an hour to get to this dealership then waited 5 hours in the waiting room change and a recall. We did not leave the dealership until 12:30. We drove an hour to get to this dealership then waited 5 hours in the waiting room for our car to get done. No one notified us beforehand that we would need the charging cable for the recall, so they could not even complete the recall. After driving an hour and 5 hours later. Very disappointing. More
by jaycee.offutt
Employees Worked With
Jennifer Robert’s
June 12, 2024
Always receive amazing service! The staff are all very helpful and friendly. Paul Sermeno continues to be awesome!! Very satisfied with the service we receive. The staff are all very helpful and friendly. Paul Sermeno continues to be awesome!! Very satisfied with the service we receive. More
by sierra_tricia
Employees Worked With
Paul Sermeno
June 12, 2024
Paul took care of my service and patiently assisted me with connecting my car to the Audi app. Paul also provided me with a loaner vehicle in order for me to run errands. My vehicle was washed at delivery with connecting my car to the Audi app. Paul also provided me with a loaner vehicle in order for me to run errands. My vehicle was washed at delivery and successfully got on with my day. Thank you More
by alnava7480
Employees Worked With
Paul Sermeno, Service, Jessica Palacio, Daniel Casillas, Joe Proctor, Simply Design , group1auto group1auto
June 04, 2024
This is the best dealership I’ve found in El Paso! The service department and Sales associates are the best. The service department and Sales associates are the best. More
by Patty
Employees Worked With
Eunice is the best! , Jessica Palacio, Joe Proctor, Simply Design , group1auto group1auto
June 02, 2024
Awesome customer service. Thank you Nicholas Barraza for being an exceptional salesperson. All our needs were met. Thank you Nicholas Barraza for being an exceptional salesperson. All our needs were met. More
by rodolfoavelar
Employees Worked With
David Lujan and Nicholas Barraza, Daniel Casillas
June 01, 2024
They always provide excellent service and are very nice. I told them I had to be somewhere at a certain time and they made sure to finish on time. I told them I had to be somewhere at a certain time and they made sure to finish on time. More
by monicaanzaldo4
Employees Worked With
Thomas Silva
