Audi Fall River

40K mile service appt Bryan in Service Dept made a car appointment easy and hassle-free. The shuttle was a nice convenience, the work was done promptly (and without any pre Bryan in Service Dept made a car appointment easy and hassle-free. The shuttle was a nice convenience, the work was done promptly (and without any pressure) and explanations were clear, More

Excellent service . Team was nice and informative. Car was done when expected and most of all clean. Car is driving better too. . Team was nice and informative. Car was done when expected and most of all clean. Car is driving better too. More

Diagnosis Good service on my vehicle, Fall River Mattie Imports has great employees!!! Prices on parts could be a little better but the company doesn't allow e Good service on my vehicle, Fall River Mattie Imports has great employees!!! Prices on parts could be a little better but the company doesn't allow employees to give customers better prices More

A very professional helpful experience My two experiences with Mattie Imports have been excellent -- great customer service, simple and clear process and communication, very helpful and gra My two experiences with Mattie Imports have been excellent -- great customer service, simple and clear process and communication, very helpful and gracious. Cannot recommend highly enough. More

Extremely helpful Warranty issue on my car.Srrvice department bent over backwards to fix the problem.They did a great job keeping me updated as it turned out to be much Warranty issue on my car.Srrvice department bent over backwards to fix the problem.They did a great job keeping me updated as it turned out to be much more involved than origanly thought. More

Outstanding Excellent customer service. Paul was active in ensuring I was kept up to speed on the status of the vehicle until completion. Service "Wheel/Rim Wor Excellent customer service. Paul was active in ensuring I was kept up to speed on the status of the vehicle until completion. Service "Wheel/Rim Work" More

Service is great! Friendly service managers and great work done when promised. All work was explained fully and there were no surprises. A great experience overall. I'l Friendly service managers and great work done when promised. All work was explained fully and there were no surprises. A great experience overall. I'll definitely return. More

Very impressive service After our recent service, my husband and I were very impressed with the courtesy, efficiency and service at Mattie Imports Volkswagen Audi. We live in After our recent service, my husband and I were very impressed with the courtesy, efficiency and service at Mattie Imports Volkswagen Audi. We live in RI, and while there is an Audi dealership in Warwick, much closer to where we live, the reviews for their service department were not good! Having leased our Audi A3 from Mattie a year ago, and seeing the very good service reviews, we decided to drive to Fall River for service. The car was brought in because of a "check oil light". After a thorough, and reassuring check of the car, the service invoice noted that the car "passed all test plans", and the oil was down just a little but there are no leaks. More

Great Dealership!! Mattie Imports staff is always courteous and professional. A person has peace of mind at this dealership knowing their car will get great service, an Mattie Imports staff is always courteous and professional. A person has peace of mind at this dealership knowing their car will get great service, and they will be treated well as a customer. More

Timing Belt Replacement The service was great. Car is running well. Staff worked hard to get parts in on time and assure car was running in tip-top shape. The service was great. Car is running well. Staff worked hard to get parts in on time and assure car was running in tip-top shape. More