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Audi of Farmington Hills - Service Center
Farmington Hills, MI
44 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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44 Reviews of Audi of Farmington Hills - Service Center
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October 14, 2015
Great service as always I experienced a very courteous, thorough and professional service visit in a very comfortable environment. I was welcomed as soon as my car came into I experienced a very courteous, thorough and professional service visit in a very comfortable environment. I was welcomed as soon as my car came into the garage. The area was spotless and the process was seamless. More
by Anthony P
Employees Worked With
Bo, Slava Kosurkin
Helpful August 17, 2015
Very good customer service My 5,000 mile check up was done in 55 minutes, 30 minutes less than was estimated. The service department personnel began on time, treated me respect My 5,000 mile check up was done in 55 minutes, 30 minutes less than was estimated. The service department personnel began on time, treated me respectfully and in a friendly fashion. Check out was quick and pleasant. I recommend this dealership for new purchases and sales. More
by Annaleisa
Employees Worked With
Idris
August 15, 2015
Excellent Service Before and After the Sale Audi of Farmington Hills has a courteous, attentive and friendly staff before, during and after the purchase. Great follow-up to ensure the customer Audi of Farmington Hills has a courteous, attentive and friendly staff before, during and after the purchase. Great follow-up to ensure the customer is satisfied. Sales personnel are friendly looking to meet your needs not just make a sale. Service staff listens to your needs and assists to have your car scheduled at your convenience. More
by S.C.B.
Employees Worked With
Brian Stroik , Chris Pugh
August 12, 2015
Great service Was able to get me in on short notice. Was very courteous. Done sooner than expected. Received a summary of work over the phone and again on pick up. Was able to get me in on short notice. Was very courteous. Done sooner than expected. Received a summary of work over the phone and again on pick up. Car was washed. More
by Hugh1
Employees Worked With
Service manager
July 02, 2015
Service Dept. I've purchased 3 vehicles from this dealer and have been super impressed with virtually every contact with their Service Dept. They're a delight to d I've purchased 3 vehicles from this dealer and have been super impressed with virtually every contact with their Service Dept. They're a delight to deal with and I will probably purchase my next car there too. More
by Richard
Employees Worked With
Bo, Idrise. Service, Slava Kosurkin
May 27, 2015
Competent, responsive and customer focused We bought our Audi A5 here, and have it serviced there. The team is very professional and responsive. They pay attention to what you want to know and We bought our Audi A5 here, and have it serviced there. The team is very professional and responsive. They pay attention to what you want to know and have done on your vehicle, and keep you in the loop about the progress. Everybody is very attentive and friendly and competent. Can highly recommend this dealer. More
by Joe+Sue Blizzard
Employees Worked With
Idris Sharrod, Slava Kosurkin
May 08, 2015
Excellence at every level! From the moment I arrive at Suburban Audi I know my decision to buy Audi was the right one. And, I Feel very fortunate to work with someone of the ca From the moment I arrive at Suburban Audi I know my decision to buy Audi was the right one. And, I Feel very fortunate to work with someone of the caliber of Christopher Pugh. His proactive approach to making sure everything has been done correctly and thoroughly is refreshing to say the least! More
by RS5guy
Employees Worked With
Christopher Pugh
April 14, 2015
scheduled 5000 miles service. I scheduled 5000 mile service for my brand new car. They did tire rotation too. They did not bother to check the tire pressure. The font tires had mor I scheduled 5000 mile service for my brand new car. They did tire rotation too. They did not bother to check the tire pressure. The font tires had more pressure than back.they Attempt to clean the inside of the car after the exterior was washed. I got sand allover front seats, cup holders and dash board. They seat in the car with dirty boots. The plastic caver on the door is full of rusty oil dirt from their work boots. When I break on the hway my car is breaking very bad. On my previous car they change a bulb on the back and they scratches the right side of the car. They did maintenance and scratch the car with the belt. They worked on the right windows and everything was put up side down. The wind was coming in like when to window was open. Servicing your car there was bad now is way worse than before. More
by audi a4
Employees Worked With
Slava Kosurkin
March 11, 2015
World Class Service! Mr. Ross and his team are always a pleasure to do business with! Servicing our Audi is actually something we look forward to because of all the gre Mr. Ross and his team are always a pleasure to do business with! Servicing our Audi is actually something we look forward to because of all the great people who work there. We LOVE our Audi Dealership........... Keep up the great work! More
by Audi...a8
Employees Worked With
Jim Ross & Bo
December 31, 2014
These guys epitomize Service! I'm always appreciative of a company that takes the time, and cares like your family, the guys at Audi Farmington do just that! Thanks Brian and Bo in I'm always appreciative of a company that takes the time, and cares like your family, the guys at Audi Farmington do just that! Thanks Brian and Bo in service for your commitment to my car's (A5) needs...I recommend you to anyone in need of Audi TLC. More
by lpcolorado
Employees Worked With
Bo, Brian
