Audi Fort Lauderdale - Service Center

Best Customer Service and Audi Facility Audi of Fort Lauderdale is a new facility and is state of the art with the best customer amenities I have ever come across. Luis Pagani was my servic Audi of Fort Lauderdale is a new facility and is state of the art with the best customer amenities I have ever come across. Luis Pagani was my service consultant and went above and beyond to help me with my wife's audi tt, that we both love. The car had a few issues that are very technical and need to be explained, Luis was very patient and answered all of our questions and helped us weigh our options. It is customer service like this that is hard to find and is the reason I will only take my car to Luis and Audi of Fort Lauderdale from now on. Highly recommended! More

Amazing service! Everyone was extremely friendly and professional. I dealt with Rob and after my visit he had my car hand washed and the inside all cleaned and vacuume Everyone was extremely friendly and professional. I dealt with Rob and after my visit he had my car hand washed and the inside all cleaned and vacuumed. The new facility is beautiful. Coming from Canada, I was nervous as to how my new dealership would be compared to the one at home. I am so extremely grateful to have such a wonderful Audi dealership so close to my new home. Everyone I dealt with was so helpful and caring. An overall amazing experience! More

Beautiful new facility with continued great customer service This is my first time in the new service/dealership center. I used to take my car to the Lighthouse Point facility. WOW. The facility is gorgeous. This is my first time in the new service/dealership center. I used to take my car to the Lighthouse Point facility. WOW. The facility is gorgeous. Spacious and clean inside. You pull inside the building to start your service--very classy touch. It is not fully ready but on the second floor there will be a café area. The service continues to be top notch. Rob is always great to work with. Very honest and helpful. More

Great professional staff , for service is the best. Great Mechanics and always the greatest service. New location is bigger, better and great atmosphere. The staff always make , for service is the best. Great Mechanics and always the greatest service. New location is bigger, better and great atmosphere. The staff always make you feel like family. More

Audi Ft Lauderdale -Amazing service! I brought my 2013 Audi A4 Quattro in about a week ago for a service. This dealership is by far the nicest Audi dealership I have ever had the pleasure I brought my 2013 Audi A4 Quattro in about a week ago for a service. This dealership is by far the nicest Audi dealership I have ever had the pleasure of stepping foot in. The employees are all very friendly and treat their customers with the utmost quality and respect that one would expect of a high end auto dealership. Luis Pagani is by far the best service adviser I have ever dealt with! I will continue to make the drive to this dealer for all my service needs and future vehicle purchases(even though I live a few blocks from Pembroke Pines Audi), and I'll definitely be recommending Luis Pagani. The service at this dealership puts the competition to shame. More

Excellent First Impression I brought in my 2015 Audi S3 in for its first service. The dealership itself was very nice and I was immediately greeted with a smile by Luis Pagani. I brought in my 2015 Audi S3 in for its first service. The dealership itself was very nice and I was immediately greeted with a smile by Luis Pagani. My car was swiftly taken away to begin service. As I was waiting I was approached by Steve Kincaid who introduced himself as the sales manager. He told me he had a car just like mine. So we began to talk and I ended up with a tour of the entire facility including inventory, car wash, service bay and delivery showroom all of which was five days old. I was very impressed with the attention I received while I was there. Speaking with Luis I quickly realized he was a car guy like myself and I immediately felt the same level of attention would be paid to my car as I had received. My car came back to me serviced, washed, and the interior cleaner than I left it. Thank You Audi Ft Lauderdale for making an excellent first impression. More

Robert Milton lied to me and tried to overcharge me by 500% Liars and Thieves! Quoted me 10 hours of labor for a job that shows as being a 3 and half hour job. They are specialists and charge more, they charge Liars and Thieves! Quoted me 10 hours of labor for a job that shows as being a 3 and half hour job. They are specialists and charge more, they charge a premium for poor service and are dishonest. Stay away from them! always seek a second opinion. More

Taylor Henry is the most knowledgeable and caring service advisor that my wife and I have ever had the pleasure of working with in the more than thirty years of Audi, VW and Porsche ownership. Taylor always advisor that my wife and I have ever had the pleasure of working with in the more than thirty years of Audi, VW and Porsche ownership. Taylor always follows up and follows through with every detail of every service experience that we have ever had with Audi Lighthouse Point. When we are ready to trade in our 2013 Q7, we will buy our new Audi from Lighthouse Point. And, that decision has been made because of the exemplary service that Taylor Henry has always provided. Thank you, Richard and Susan Silvano More

I interacted with both Manny and Taylor. They were both very professional and courteous to me. This is now definitely my go to place for any issues regarding my vehicle. very professional and courteous to me. This is now definitely my go to place for any issues regarding my vehicle. More

At my 25,000 mile service, I explored the opportunity to step out of my 2011 Audi A5 Cabriolet into a 2013 Audi Q5. Taylor (I'm sorry that I don't remember her last name) in the Service department was extre step out of my 2011 Audi A5 Cabriolet into a 2013 Audi Q5. Taylor (I'm sorry that I don't remember her last name) in the Service department was extremely knowledgeable regarding the Q5 and, while I waited for my service appointment, even offered to have me take it for a test drive. She was informative, very knowledgeable, extremely friendly and engaging yet not pushy. She spent a good amount of time (about an hour) explaining the various features and options of the Q5. She knew how the Q5 stacked-up to the competition and she seemed generally proud to represent Audi. She should definitely be in Sales! Chris Bucknell handled the deal and worked up numbers I could be comfortable with. He was professional, energetic and enthusiastic about making the deal happen. I didn't feel any typical pressure or stress during the discussion nor the ensuing transaction. Chris got me what I wanted. It's obvious to me that, as Sales Manager, Chris does a great job of motivating his team to be professional, courteous, knowledgeable and informative. Norby did a great job of explaining the paperwork. He too was very professional and friendly and thorough. I do not recall the name of the Service Advisor who initially set me up for my 25,000 mile check-up. He was extremely efficient, very friendly and attentive. This is a great team and I already have recommended Audi Lighthouse Point to several co-workers and friends. This is my 4th Audi and I'm quite certain not my last. More