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Audi Great Neck - Service Center

Great Neck, NY

4.9
747 Reviews
Call Service Center (516) 829-2834

747 Reviews of Audi Great Neck - Service Center

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March 27, 2024

Their service department is great the people that work there is always nice and respectful and very helpful. They always take good care of me when I come in for service my vehicle. More

by dacevedo1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Audi Great Neck responded

Thank you so much for your kind words about our service department! We appreciate your feedback and look forward to serving you again in the future.

Helpful
March 23, 2024

Great Dealership! No complaints here. Sales, Service and parts are all great. Making and/or modifying an appointment was effortless. More

by aalgerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Audi Great Neck responded

Thank you for the wonderful feedback! We appreciate your business and look forward to serving you again in the future.

Helpful
March 16, 2024

The service was finished as told by the service advisor. Very friendly service advisor and comfortable waiting lounge. More

by dannymei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
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Mar 18, 2024 -

Audi Great Neck responded

Hi Danny, thank you for taking the time to share your positive experience with us! We appreciate your feedback and look forward to serving you again in the future.

Helpful
March 15, 2024

Excellent experience Jeremy De Jesus was exceptional in explaining and was very informative about everything. More

by isak_boruhov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Audi Great Neck responded

Thank you for sharing your experience with us! We're thrilled to hear that Jeremy provided you with exceptional service and valuable information.

Helpful
March 15, 2024

Great customer service, all the staff is very knowledgeable and keeps you informed every step of the way. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Audi Great Neck responded

Sarah, thank you for taking the time to share your positive experience with us! We appreciate your kind words and look forward to serving you again in the future.

Helpful
March 13, 2024

Excellent customer service. Service advisor is always helpful. Keeps me informed throughout the process. Highly recommend! More

by regina1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and for recommending us! We appreciate your feedback and look forward to serving you again in the future!

Helpful
March 13, 2024

AS usual Jeremy provided excellent service. He is courteous, knowledgeable and efficient. He has always serviced my with the upmost professionalism More

by jcsegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your experience with Jeremy. If there is anything else we can help you with, please don't hesitate to reach out.

Helpful
March 11, 2024

Always quick check-in Been going to Biener since 2003 and Jeremy DeJesus was already there as always eager to help Great overall experience More

by Mario Castelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Audi Great Neck responded

Hi Mario, thank you for your glowing review! We appreciate your continued support and look forward to welcoming you back in the future!

Helpful
March 11, 2024

Always get top notch service from Matt Weston. Drew Russo who sold me my first Audi is always a great source of information on the latest and greatest products that Audi offers with Great Neck Aud More

by nmolnar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with Matt and Drew at Great Neck Audi! We appreciate your support and look forward to serving you again in the future.

Helpful
March 10, 2024

The dealership really impressed me. Loved the service Would definitely recommend The service writer was great as well More

by Rmack79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with us! We truly appreciate your recommendation and look forward to welcoming you back in the future.

Helpful
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