Audi Hawthorne

Factory Service and other items The entire staff was extremely accommodating, professional, and well educated in servicing my car and assisting me with additional questions I had on The entire staff was extremely accommodating, professional, and well educated in servicing my car and assisting me with additional questions I had on functionality within the car. Highly recommend them. More

Thank you Rafael! Due to staff turnover, my initial experience with Audi Hawthorne wasn't great, but when Raphael stepped in to manage my Sept 2018 order (for January 2 Due to staff turnover, my initial experience with Audi Hawthorne wasn't great, but when Raphael stepped in to manage my Sept 2018 order (for January 2019 delivery) he kept the sale alive. His timely follow-up was consistently excellent, as he enthusiastically addressed the details of my purchase. Kudos as well to Luis for his thorough and friendly introduction to my new car on pick-up day! More

Trade in and new lease. Dealership was very helpful Luis devil reed my car to my house and spent time getting my audi connect set up and walked me through all car features. He was very professional, kin Luis devil reed my car to my house and spent time getting my audi connect set up and walked me through all car features. He was very professional, kind and helpful. More

Amazing Buying Experience Raphael was honest and worked very hard and quickly to get me into a car within 2.5 hours! He is the beat salesman I have met! Highly recommend! Raphael was honest and worked very hard and quickly to get me into a car within 2.5 hours! He is the beat salesman I have met! Highly recommend! More

Professional and knowledgeable. Convenient location in a new state of the art facility. Great service throughout the process. Staff was professional and knowledgeable. Will be reco Convenient location in a new state of the art facility. Great service throughout the process. Staff was professional and knowledgeable. Will be recommending others to this dealership. More

Exceptional Customer Service Audi Hawthorne did an amazing job with the purchase on my new 2019 Audi A4 with Black Optic package. From Nick, to Jonathan and then Luis, I was very Audi Hawthorne did an amazing job with the purchase on my new 2019 Audi A4 with Black Optic package. From Nick, to Jonathan and then Luis, I was very pleased with the customer service I experienced. Finally Luiz did an amazing job showing all the ins and outs of the new Audi cockpit. I was very impressed with his attention to detail and the new car. Keep up the good work! Great dealership! More

Pre Owned Sales Chris Nunez Went in for a test drive and Chris was excellent. He was comfortable and not pushy. Will be going back to him when its time to purchase. Went in for a test drive and Chris was excellent. He was comfortable and not pushy. Will be going back to him when its time to purchase. More

Terrific Service Had some issues managing the Myaudi and Audi Connect systems. While i find the technology needlessly confusing and uneasy to manage, fortunately Audi Had some issues managing the Myaudi and Audi Connect systems. While i find the technology needlessly confusing and uneasy to manage, fortunately Audi has Luis working there. He was terrific in helping me get setup and then make changers to various passwords, codes, pins and other secret numerical patterns that need to be entered in order to get some of the simple functionality from the AudiConnect app. So, while im not overly excited about the Audi technology and do have to say that the top notch service rep Luis saved me. Thank you again Luis! More

Exceptional Experience My experience was exceptional! My car shopping experience lasted 6 months, I started in Audi Hawthorne and ended up making my purchase in Audi Hawthor My experience was exceptional! My car shopping experience lasted 6 months, I started in Audi Hawthorne and ended up making my purchase in Audi Hawthorne. It is by far, the nicest Audi dealership in the Westchester, Rockland and Connecticut locations, all of which I shopped. The team of employees are the nicest and most honest staff. A special recognition to Aniello Devita, our salesman, who professionalism was superb and his knowledge and communication with me was remarkable. A special note to also recognize Luis Gutierrez for his expertise and thoroughly explaining the car features to me. And to Ken Strong for handling the financials. All in all, an Amazing Audi dealership is what Audi Hawthorne represents. More

Luis Gutierrez I don't judge and organization buy it's sales people (They are paid to be nice and will say just about anything to make a sale) instead I judge am org I don't judge and organization buy it's sales people (They are paid to be nice and will say just about anything to make a sale) instead I judge am organization by the it's service people. Luis Gutierrez is an asset to Audi Hawthorne. He was polite, patient answered all my questions and most importantly honest. He made going over my Q5 a pleasant experience and saved me hours of work by filling out the Audi app registration and other paperwork that I simply didn't have the time to fill. Hire more people like Mr. Gutierrez or better yet, promote him so that he can teach others in your organization. Max Gaujean More