
Audi Hawthorne
Hawthorne, NY
By Type
284 Reviews of Audi Hawthorne
I had the most incredible experience at Audi Hawthorne. The hospitality was unlike any other I have received at other dealerships, on top of the great inventory and seamless purchasing process. Leonard mad The hospitality was unlike any other I have received at other dealerships, on top of the great inventory and seamless purchasing process. Leonard made the process exciting and fun-- he was also extremely hospitable and knowledgeable about the car. I recommend him 10/10 to anyone. More
Proud owner of a flawless 2022 Audi A5 Sportback Premium Plus! I was able to purchase my dream car last week with the help of Jesse Utarid. It was well worth the 4 hour drive to Audi Hawthorne. The process Plus! I was able to purchase my dream car last week with the help of Jesse Utarid. It was well worth the 4 hour drive to Audi Hawthorne. The process was nothing short of amazing. Jesse was patient, transparent and helpful with answering all of my questions. He did his absolute best to get me a great deal and ensure a smooth transaction. Jesse’s assistance is 10/10 recommended along with this dealership!! More
This is a great dealership with pleasant and skilled salespeople. Leonard worked with me and made the process seamless. I only have good things to say! salespeople. Leonard worked with me and made the process seamless. I only have good things to say! More
My wife and I were in this dealership today and was working with Mark Ferguson the sale person and was looking at a used car and on paper, he calculated the final cost of the car and also the financial working with Mark Ferguson the sale person and was looking at a used car and on paper, he calculated the final cost of the car and also the financial supervisor (Kurt Hughes) also came out and after half an hour of negotiations, I've agreed on the number that the sale person has written down and the financial supervisor also was sitting there and was ok with this too and when we start to do the final paperwork the sale person had miss calculated the math and came back with an additional $1,000.00 and I've asked to speak to the financial supervisor again and he said it was human error and there were not any else they can do and along the conversation and what bothers me about the deal today is, really not the extra $1,000.00, but what the financial supervisor (Kurt Hughes) said out loud and my wife and I could not believe our ear, "for the first time we (the dealer) have the upper hand on the buyer, cause people to need a used car". I think that is a crazy statement coming from the dealer, I'm sure a lot think that way, but to say it out loud to your potential buyer, is crazy. They just lost my respect, integrity, and business. J&E More
Great experience at Audi Hawthorne! Jesse Utarid helped me to buy my first CPO Q5 and made it a wonderful experience! Not only is their showroom gorgeous, but everyone I worked with was truly fantastic - me to buy my first CPO Q5 and made it a wonderful experience! Not only is their showroom gorgeous, but everyone I worked with was truly fantastic - polished, professional, knowledgeable, and not the least bit pushy or pedantic. The GM, Jason Lee, was warm and welcoming from the moment I arrived. Jason Spencer was knowledgeable and patient walking me through the various warranty options. And Jesse was beyond helpful, patient, transparent, and kind guiding me through the process and teaching me how to operate my new car. The customer service they provide is second to none and they go out of their way to check in on you after to make sure you are enjoying your purchase. I can't recommend this team highly enough and look forward to being their customer for years to come! More
Carmelo Caban at Audi Hawthorne saved the day! Not sure if you noticed but it is nearly impossible to find cars on the lots these days. When my car was lost in Hurricane Ida, I called Carmelo the next day if you noticed but it is nearly impossible to find cars on the lots these days. When my car was lost in Hurricane Ida, I called Carmelo the next day and he was able to get back to me quickly with an available car. He was great at keeping me updated by text and email throughout the process. When the car arrived, he had it ready to go. Not a fingerprint to be found! Carmelo made my car leasing experience at Audi Hawthorne a pleasure. I appreciate his personable service and attention to detail. The entire team there is fantastic and I love their enthusiasm. More
Leonard was a fantastic! From start to finish he made whole process of turning in my old Audi lease to a new Q3 simple and hassle free. It was the best car leasing experience I've ever had. No stress, whole process of turning in my old Audi lease to a new Q3 simple and hassle free. It was the best car leasing experience I've ever had. No stress, extremely efficient and easy. He is friendly and so helpful - a pleasure to work with! I would highly recommend him and Audi Hawthorne. More