Audi Hunt Valley - Service Center

Great Staff-- ,Professional, friendly, courteous and accommodating. they took the time to explain the protocol involved with my factory recall repair. Great experience! accommodating. they took the time to explain the protocol involved with my factory recall repair. Great experience! More

Audi Hunt Valley is the best dealership. The service dept. staff are very professional and accommodating. They're the one dealership I trust for my vehicle's needs. The service dept. staff are very professional and accommodating. They're the one dealership I trust for my vehicle's needs. More

Great staff. They understood my concerns and work to schedule my appointment during the first opening. They understood my concerns and work to schedule my appointment during the first opening. More

Eric coordinated my multiple service requirements and parts needed for my vehicle with constant communication with explanations and estimates in a professional and timely manner. He even was able to find parts needed for my vehicle with constant communication with explanations and estimates in a professional and timely manner. He even was able to find an item under warranty. The service team is friendly and knowledgeable. My service needs were communicated through video and verbal communication while answering all of my questions. More

Outstanding service. I am an Episcopal priest and I blew out a tire 3 days before Christmas. There was no room on the service schedule but AVH made it work. I had my car I am an Episcopal priest and I blew out a tire 3 days before Christmas. There was no room on the service schedule but AVH made it work. I had my car back on Christmas Adam (the night before Christmas Eve). I couldn't be more grateful. More

Great experience Lindsey is alway great to work with. Hats off to her and the rest of the crew. Hats off to her and the rest of the crew. More

First service on my 2022 A4. I paid the four years in advance, but due to Covid have minimal miles on the car. Got the oil changed and had all the checks done…friendly staff - al I paid the four years in advance, but due to Covid have minimal miles on the car. Got the oil changed and had all the checks done…friendly staff - all great! More

Had an appointment. Was looking to wait instead got a loaner. Was given update of when the recall would be finished. Every step ran very smoothly until my car was return Was looking to wait instead got a loaner. Was given update of when the recall would be finished. Every step ran very smoothly until my car was returned to me. Lindsey was very pleasant and handled my questions with ease. She made me feel that my time was important and she reassured me along the way. As usual, all of my experiences at this service center have been exceptional even with different service advisors handling my concerns. More

We came to Audi Hunt Valley after purchasing a used vehicle from another local dealership who would not make things right with a repair issue that existed when we purchased the car. The general manager vehicle from another local dealership who would not make things right with a repair issue that existed when we purchased the car. The general manager at Audi Hunt Valley sat with me to discuss what happened at the previous dealership, and he took the time to create a solution for me through his business, and made me feel like a priority! I will only use Audi Hunt Valley for this vehicular, and would recommend this business to anyone searching for a car. If they treat someone who didn’t even purchase there this well, I can only imagine what it feels like to deal with their employees for the entire lifetime of owning an Audi. This has been one of the best experiences I’ve ever had at a car dealership! More

Great service, and Jordan kept me updated on the progress. Supply issues made the repair take longer than I would have liked, but I don't think there was anything the folks at Hunt Valley could hav progress. Supply issues made the repair take longer than I would have liked, but I don't think there was anything the folks at Hunt Valley could have done to help. Care is working great, and will definitely return if I need to. More