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Audi Hunt Valley - Service Center

Cockeysville, MD

4.8
195 Reviews

195 Reviews of Audi Hunt Valley - Service Center

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July 11, 2024

Service writer had zero communication. Car was there for almost 2 weeks before I finally got him to call me back. Then after another week, I had to personally go to the dealership to find More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
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Jul 12, 2024 -

Audi Hunt Valley responded

Hi Shawn, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (410) 630-3174. We would appreciate the chance to turn your experience around.

June 21, 2024

I came in for routine maintenance and they discovered an issue with a valve (related to the oil). Gave me a loaner and kept in touch. Was not too costly, either. More

by mark.mcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay and Chris in the Service Dept
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Jun 23, 2024 -

Audi Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 17, 2024

Went to service Dept. Hoping yo have Frint passenger window repaired on my 1998 Audi A6. I was charged $219 to diagnose issue when I stated that window is stuck in the dow More

by macwater45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Male employee
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Jun 20, 2024 -

Audi Hunt Valley responded

Hello, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (410) 630-3174 to discuss what we can do to help.

June 05, 2024

The staff is always knowledgeable and very friendly. When a situation arises that requires flexibility they always accommodate. More

by Kurt.j.lightner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave i think?
Report | Print
Jun 07, 2024 -

Audi Hunt Valley responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Excellent service from this dealership's service department. Usually, I would avoid getting work done at a dealership but this one is different. More

by briacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
May 30, 2024 -

Audi Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 09, 2024

Best Audi Dealer in the MVA! The only one I trust to work on my Audi More

by Marco D Mansi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 11, 2024 -

Audi Hunt Valley responded

Hello Marco, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 28, 2024

Very easy to work with and very accomodating. Will definitely consider using in the future. More

by Kjs
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Apr 01, 2024 -

Audi Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 02, 2024

EXCELLENT COURTEOUS AND PROFESSIONAL SERVICE. I WOULD VERY MUCH RECOMMEND AUDI OF HUNT VALLEY TO ANYONE More

by jreinhardt73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC VEST
Report | Print
Feb 03, 2024 -

Audi Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2024

I trust my audi advisor Jordan very much. Thank you. Great service. And good communication. More

by jesuscleckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 30, 2024 -

Audi Hunt Valley responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2023

The service department was friendly, and efficient as always. My car was in for regular service. I was provided with a beautiful loaner car. When the service was not completed until late in the day, I wa More

by Kpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Dec 18, 2023 -

Audi Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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