Audi Hunt Valley - Service Center

I have never owned an Audi before but compared to prior luxury car service centers, I find Audi Hunt Valley to pale in comparison. For instance, I recently replaced a tire with about 6,000 miles on it that luxury car service centers, I find Audi Hunt Valley to pale in comparison. For instance, I recently replaced a tire with about 6,000 miles on it that had a bubble in the tire. Seems that should be under warranty from the tire manufacturer, but unless you purchased the road hazard coverage from them, it wasn’t worth their time to file a warranty claim for it. So I paid $361 to replace the tire. Not the end of the world, but I will try a different Audi service center nearby to see how their customer service compares. Also, on my last two visits for relatively minor service work, they couldn’t get to it same day, so I had to leave the car overnight. Seems like poor time management to me. More

Jordan was very professional, knowledgeable, and informative through the entire service process. Thanks Hunt Valley! informative through the entire service process. Thanks Hunt Valley! More

Exceptional service Jordan is a great guy and Tony is a great general manager. highly recommend Audi of Hunt Valley. great general manager. highly recommend Audi of Hunt Valley. More

Jordan in the Service Department is great. He always takes the time to explain in detail any issues that are going on with my vehicle. I really appreciate having him as my service agent. He always takes the time to explain in detail any issues that are going on with my vehicle. I really appreciate having him as my service agent. More

They always do a great job on my car, and the service staff are kind and courteous. staff are kind and courteous. More

Eric in parts is a super nice guy and very helpful. Even when I had a minor fender bender with there loaner, he was nothing short of kind and helpful. Even when I had a minor fender bender with there loaner, he was nothing short of kind and helpful. More

The dealership and staff are very pleasant and accommodating. They put the needs of the customers first. accommodating. They put the needs of the customers first. More

Everyone is courteous and efficient. I have used them for years and am very happy. I have used them for years and am very happy. More

Service was thoroughly completed on time and within the initial cost estimate. My vehicle was returned cleaned on the both the inside and outside! initial cost estimate. My vehicle was returned cleaned on the both the inside and outside! More

Lindsay is the pure example of great customer service. I can't really tell you all that happens when I take my car in for service but it's always done quickly and efficiently. I'm always kept up to speed I can't really tell you all that happens when I take my car in for service but it's always done quickly and efficiently. I'm always kept up to speed of what's happening and they never force repairs on me. Having a reliable mechanic is a must! More