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Audi Jacksonville

Jacksonville, FL

2.3
281 Reviews

11401 Atlantic Blvd

Jacksonville, FL

32225

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Showing 281 reviews

September 19, 2022

Considering your commitment to excellent customer service, I will like to bring to your attention that your service department is not aligned with your mission and goals and needs improvement. Purc More

by minodoragrunberg00
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Service
August 01, 2022

To say my experience with Jacksonville Audi was a horror story is a massive understatement. Back in May, I worked out a deal to purchase a 2022 Audi S5 Sportback, Prestige with all the fixings. I was emaile More

by Christine
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Plummer and Tanayarie salesperson in Orange Park, Jacksonville
July 30, 2022

Friendly atmosphere and always great customer service. I’ve been here twice and each time it has been a pleasant experience. More

by leekoh22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Smith
June 07, 2022

I truly doesn’t want to type this down but I have no choice. I want to prevent this from happening to others. I down payment $7000 for the 4-runner and the rest will be taken care by auto loan. I got ca More

by doug
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Perez
May 24, 2022

2 minutes agoNEW Signed the contract and the next day. Spotted this little cracked. Dealer and I didn’t spotted this and I requested them to replace an new one. Was told “unfortunately, it’s sold as it is More

by doug
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon and Angel
November 22, 2021

Very unprofessional. I had to ask what was going on with a deal and my response was the bank wasn’t interested in doing a deal. No phone call to discuss other options, he text me! I understand if a bank tur More

by S.Jarrett
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evan
October 07, 2021

They promised they’d do a soft pull to see my chances of getting a promotional APR. They ran a hard inquiry without me knowing it until it showed up on my report. Then they lied about it. The financial serv More

by Brayan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ibo
July 27, 2021

Great customer service.Very fast and friendly.My car had to be towed in from out of Jacksonville.Glenn went above and beyond.Thanks for caring More

by jenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn,Alex
June 01, 2021

Evan and the team at Audi jax really gave a pleasurable buying experience. The car and financing came in as expected with a timely transaction More

by Slowpoketuning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Driscoll
June 01, 2021

Brandon helped find the right vehicle and provided great customer service. I am satisfied with the friendliness and service at Audi Jacksonville, and will recommend to other customers. More

by Jasonpjones09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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