Audi Lakeland - Service Center

Very enjoyable first time experience Joe and all the staff that I interacted with were very knowledgeable as well as friendly they tested me like a long time customer even though it was m Joe and all the staff that I interacted with were very knowledgeable as well as friendly they tested me like a long time customer even though it was my first visit the facility was also very appealing I definitely will return and recommend others More

Effortless & easy on my end Getting service done at Audi Lakeland is so effortless and easy on my end. I just pulled up, reviewed the service process with Joe, and chilled in the Getting service done at Audi Lakeland is so effortless and easy on my end. I just pulled up, reviewed the service process with Joe, and chilled in the dealership until it was ready to go! So seamless. And while I was waiting, the employees I had worked with in the past (Vito & Paul) made sure to say hello and see how I was doing/liking my car. So friendly! More

Rolls Royce of Service The Audi team in Lakeland are second to none. I went to Reeves in Tampa and had a completely different experience, one that I would expect to receive The Audi team in Lakeland are second to none. I went to Reeves in Tampa and had a completely different experience, one that I would expect to receive from a used car lot. The Audi Lakeland team completely changed my perception of what the Audi brand represents. Because of them I will always own an Audi. More

The experience was excellent the follow up the communication The service I received was excellent I have no complaints and would recommend anyone to visit this location . The loaner vehicle to the customer servi The service I received was excellent I have no complaints and would recommend anyone to visit this location . The loaner vehicle to the customer service second to none More

Outstanding Joe was very accommodating, very kind, and made the whole experience very nice! Everyone at the dealership greeted me and asked if they could get me Joe was very accommodating, very kind, and made the whole experience very nice! Everyone at the dealership greeted me and asked if they could get me anything! Great experience! More

Great service Joe explained everything, gave accurate expectations and made the experience easy. All staff were friendly and the waiting area was clean and nice. I Joe explained everything, gave accurate expectations and made the experience easy. All staff were friendly and the waiting area was clean and nice. I appreciate having the car returned washed as well. More

Great service From the time I walked in until the time I left everyone was helpful and courteous and I was very pleased with my overall experience. From the time I walked in until the time I left everyone was helpful and courteous and I was very pleased with my overall experience. More

Service at its best I would like to recognize the efforts of Joe Pitchford and Audi Lakeland. Joe has displayed exemplary customer service and overall management of my Au I would like to recognize the efforts of Joe Pitchford and Audi Lakeland. Joe has displayed exemplary customer service and overall management of my Audi Q7. Joe's attention to details give me complete confidence that any service my vehicle requires will be handled professionally. I highly recommend Joe Pitchford and Audi Lakeland for all of your Audi needs. More

Epitome of excellence. I have never been treated better than the way I get treated here. Everything is catered to me and my needs/schedule. This is what outstanding service I have never been treated better than the way I get treated here. Everything is catered to me and my needs/schedule. This is what outstanding service looks like. More

An unexpected result of my visit to Audi Lakeland My husband and I were waiting in the Lounge area of the Audi Lakeland facility while our Audi Q5 was being serviced. A young man asked me if I would My husband and I were waiting in the Lounge area of the Audi Lakeland facility while our Audi Q5 was being serviced. A young man asked me if I would like him to turn on the TV. He introduced himself as Zane Thomas and said if there is anything he can help with to let him know. I responded that I do need some help, explaining that I am interested in purchasing a pre-owned Audi vehicle. We discussed my budget and a general idea of the vehicle I wanted. Zane reviewed his info and said that they have an Audi A3 that will soon be available. A couple of days later, we returned to the dealership to see the car. When I saw the car, I knew that it was perfect for me....Zane was very helpful throughout the resulting process of purchasing the car. I asked many questions, Zane was patient and answered me or got someone to answer. I enjoyed my experience at Audi Lakeland and specifically the Sales Support by Zane Thomas. I felt Customer Support NOT any heavy pressure to buy. I will recommend Zane Thomas and Audi Lakeland to others based on my experience...I am thrilled with my Audi A3. More