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Audi Livermore - Service Center

Livermore, CA

4.9
330 Reviews

330 Reviews of Audi Livermore - Service Center

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September 06, 2022

The check in process went smoothly and Ismael always provides great service. The car was ready within 24 hours and communication was great! More

by mmfrani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We are happy to hear your vehicle was handled smoothly, and we look forward to seeing you again next time!

September 06, 2022

The service center is Very professional, very courteous and communicative. They keep me informed throughout the duration of the service work More

by BKUSHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Great service and prompt attention delivered on on time. Courtesy and professional people at service counters. More

by KMAT99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

I worked with Ismael to get my car in for the 60k service which went smoothly. More

by ankitagrawal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We are happy to hear your vehicle was handled smoothly, and we look forward to seeing you again next time!

September 06, 2022

No rental cars, wouldn’t cover Uber costs. Grossly overpriced. Wont answer phone. Nice staff More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Audi Livermore responded

Hi Heather, thank you for choosing Audi Livermore as your Audi Service Center. I sincerely apologize for any inconveniences that we may have caused and certainly would like to improve your next visit. I tried to call, but unfortunately was unable to leave a voice message, so I texted you instead. Please call or text when you are available as I would like to speak to you in person. Thank you again for your business. --Johnny Cheng, Audi Livermore

September 06, 2022

Very professional, friendly and helpful. He answered all our maintenance questions. The service experience is very pleasant. More

by WILYZWANG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Can’t say enough about the staff and service. Ismael was terrific and always kept me informed. More

by RKUBOTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Terrific service! Took care of our car on a Fri. when we were visiting family & engine light came on. So helpful! More

by KEBKWB2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any mechanics working that day.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We are happy to hear we were able to help on short notice, while visiting family! Please let us know if we can be of further service to you.

September 06, 2022

Excellent job that service department was handling my car service and while I was in the process of refinancing my buyout lease car. More

by sean_vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Adams, Levi Crump
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Grand service by the Audi Livermore. Took me in and out the same day for tire replacement. More

by fhretanubun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohan Haddad, Jose Solorio, Nick Omar
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with us. We are glad we were able to accommodate your needs professionally and efficiently, and we look forward to seeing you again next time!

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