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Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

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February 19, 2015

Phenomenal Experience with Service Team My service team was Scott and Bret. They are both very nice, professional and want you to leave satisfied and nothing less. I have a 2015 Audi A6 that More

by Lynnette P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Bret
Feb 20, 2015 -

Audi Marietta responded

We're glad you really liked working with our team, Lynnette! Customer service is one of our highest priorities and it's great to hear that you had a good experience with Scott and Bret while you were with us. We'll be looking forward to seeing you again for that car wash when it warms up. Thank you!

January 10, 2015

Excellent experience The work was done for my wife, Cindy Glover. She advises me that Ron was fabulous and she was very pleased with the service. She said that the experi More

by Litt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron at service at Jim Ellis Audi Marietta
Jan 12, 2015 -

Audi Marietta responded

That's what we aim for! Customer service is a top priority for our team and we want to make sure everyone who visits us is taken care of completely. If you need anything else, now or in the future, please don't hesitate to stop back in and see us. Thank you!

April 26, 2014

Great Service Department The service department is as good it gets. From promptness on receiving the car to accommodating your appointment to your needs is an all around great More

by ajescale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Apr 28, 2014 -

Audi Marietta responded

That's very good to hear! Thank you for the recommendation and for sharing your experience with us. We appreciate your business and hope to have the opportunity to work with you again in the future!

February 26, 2014

I have used Jim Ellis service for several years, and Kevin has been my primary interface. Kevin takes a personal interest in my issues and my convenience, as well. It is people like Kevin who set Jim More

by jhwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
Feb 26, 2014 -

Audi Marietta responded

Your feedback is very much appreciated! We've enjoyed working with you over the years, and look forward to continuing to do so in the future! Our customers are a top priority here at Jim Ellis Audi of Marietta, and we're glad to hear you've enjoyed working with Kevin on all of your automotive needs. If there is anything we can assist with in the future, be sure to let us know!

January 16, 2014

Service staff is very stable and this longevity allows one to build relationships with the staff and allows them to be familiar with your vehicle. The quality of the work is unquestionable and their is a More

by markikechi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
Jan 16, 2014 -

Audi Marietta responded

Thank you for your great feedback! We're glad to hear you're satisfied with the service on your Audi. We strive to have educated employees that can deliver a quality service to your vehicle, as our customers and their satisfaction is important to us. We look forward to seeing you and your Audi at your next service appointment!

January 04, 2014

My car required extensive, unexpected repairs. Tim Brooks provided excellent customer service from initial diagnostic to final repair of vehicle. He determined and explained the problem, offered options for More

by segilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Jan 06, 2014 -

Audi Marietta responded

Thank you for your recommendation! We were happy to take care of the unexpected repairs on your vehicle. You can always count on our team here at Jim Ellis Audi to handle all of your automotive needs. If there is anything we can assist with in the future, be sure to let us know!

September 20, 2013

I live about a hour and a half away from any of the closest Audi Dealerships. I Chose Jim Ellis Audi because I was on heading out on a business trip and Jim Ellis was on the way. I informed Mr. Barbine More

by lackey101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 17, 2013

I took my 2005 audi A4 to this dealership for the transmission to be serviced because it had a recall on the CVT transmission. So far, the least said the better. First they told me I have to get serv More

by Abik
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin Fayerweather
April 01, 2013

I purchased my Audi A4 last year from this dealership and had a great experience dealing with the Jim Ellis sales and service staff. From the General Sales Manager Kevin down to the Sales Associate at the ti More

by suggsda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Fenner
March 13, 2013

Had a recurring engine light issue, so I took it in for service. Based on previous service experience, I asked for Kevin Fayerweather by name. Kevin is always super-helpful. He has a way of making me feel More

by teague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather, Kevin Fayerweather
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