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Audi Natick

Natick, MA

4.7
854 Reviews

549 Worcester Street

Natick, MA

01760

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854 Reviews of Audi Natick

March 14, 2011

Before picking up my new car today, I hadnt bought a new car in 8+ years, so I didnt know what to expect from the buying experience. I found the guys at Bernardi, especially Kevin who I worked most closely More

by markjaffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McArthy
Mar 22, 2011 -

Audi Natick responded

Hi Mark, Thank you for the kind review. Your experience has only begun though and hopefully you'll have many, many miles of driving enjoyment. To assist you will be our Audi Magna Award winning Service Dept to keep your car running in tip-top shape and leave you worry-free! And definitely ask for one of our FREE AUDI LOANERS when you do need to leave your car for service. Bob Grelotti, General Manager. 508-651-0388 www.bernardiaudi.com

January 08, 2011

Our sales associate, Jon Miranda, was extremely helpful and friendly and made us feel comfortable with no pressure to buy. He also was patient when we picked up the car and spent a significant amount of ti More

by kurtmcneel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miranda
Jan 12, 2011 -

Audi Natick responded

Hello Kurt, It's amazing to me how selling cars has evolved through the years. Salespeople have always needed the skills to help customers make the right decision for themselves. But for today's salesperson, that's just the beginning because now they must be able to effectively communicate and teach all the technical advances these fine Audi automobiles offer. We're very fortunate to have the sales personnel capable to do just that! Bob Grelotti, General Manager. 508-651-0388 www.bernardiaudi.com

January 07, 2011

This is the second Bernardi vehicle I have bought and they continue to impress. Kevin was extremely helpful in selected my new A4, and couldn't have been any more efficient with the paperwork. I would More

by RobD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Jan 12, 2011 -

Audi Natick responded

Thank you RobD! Bernardi's has always been fortunate to enjoy a large repeat business. What is equally pleasing, however, is that it occurs with the same salespeople. The excitement of the Audi brand, the loyalty of the Audi enthusiast and the passion of the Bernardi representatives makes for an unbeatable experience for everyone involved! Bob Grelotti, General Manager. 508-651-0388 www.bernardiaudi.com

January 01, 2011

The Bernardi Audi dealership is by far and away the best car dealership I have dealt with in my car purchases over the years. This time I was looking at several high end cars, including BMWs and Mercedes, More

by jakaneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy; also Bobby Alari helped too
Jan 05, 2011 -

Audi Natick responded

Thank you very much JAKaneb! For as young a man as Kevin may appear, he's been with us 7 years now and his leadership amongst the sales personnel and his Audi product knowledge is second to none! His selling skills were recently recognized by Audi with a trip to Germany to tour the Audi plant! You also witnessed Bobby (Ollari) exemplify our team concept to ensure no customer goes unattended to. Thank you again for the superlatives you placed upon us. I assure you that you will receive the same treatment by our Service staff too. Bob Grelotti, General Manager. 508-651-0388 www.bernardiaudi.com

November 04, 2010

This was my first time buyin a pre owned vehicle and Manny was very patient and willing to answer any question that I had. I also never felt pressured by Manny or others at Bernardi instead I felt that More

by connellycrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Ortega
Nov 11, 2010 -

Audi Natick responded

Thanks very much to the entire Connelly Crew! We do our very best to always maintain a fresh, large and impressive selection of Certified Pre-Owned Audis! It's the confidence they instill to each buyer that enables us to be so responsive to a customer's needs and desires! Bob Grelotti, General Manager. 508-651-0388 www.bernardiaudi.com

October 24, 2010

Very friendly and prompt customer service. Jon was a tremendous help in helping me order the car (while I was living overseas), getting me a competitive price and having it delivered ahead of schedule. More

by abengzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miranda
Oct 26, 2010 -

Audi Natick responded

Hello ABengzon, People's hurried lives demand so much more these days and we know that the process of buying a car can be tedious. Our staff does its best to take care of whatever details we can in behalf of the customer and move things along as swiftly yet as thoroughly as possible. Thank you ver much for your business! Bob Grelotti, General Manager. 508-651-0388 www.bernardiaudi.com

October 19, 2010

Jon was very pleasant to work with great job in support after the sale explaining car features. when warning light came on on one of test drive vehicles he was very positive and took car immediately to se More

by dutchk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miranda
Oct 26, 2010 -

Audi Natick responded

Thank you Dutchk! Our large selection of Certified Pre-Owned Audis gives our customers many options as to models, year, miles, and colors. After reading about your check engine light experience, I see we can now add to the list of options we're able to provide!! Bob Grelotti, General Manager. 508-651-0388 www.bernardiaudi.com

October 13, 2010

John is a great salesperson/consultant. Being in sales myself i know if someone is taking me for a "ride". He was upfront about the car, costs and anything else needed to make me understand my potential p More

by esarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Miranda
Oct 26, 2010 -

Audi Natick responded

Hi Esarks, I'm proud to say that John exemplifies our entire Bernardi Audi team. Whether it be Sales, Service, or Parts, everyone here is knowledgeable and eager to help you enjoy the experience you expect! Bob Grelotti, General Manager. 508-651-0388 www.bernardiaudi.com

September 13, 2010

Diego did an excellent job explaining the car and provided me with plenty of his time in connection with the sale. At the designated collection date, the car was well prepared and Diego provided an More

by drough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Zalewski
September 09, 2010

My sales person Kevin was very helpful and patient when asked questions. Kevin worked with me on pricing and patiently explained all pricing quotes. He was very polite, respectful and considerate. He sp More

by tracymatthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
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