Audi Natick

We were treated like gold from the time we walked in to inquire about a new Audi, through the sales process and the staff was very helpful in explaining how the car works and service did a great job explai inquire about a new Audi, through the sales process and the staff was very helpful in explaining how the car works and service did a great job explaining how the Audi service works. We were unexpectedly pleased by everyone's help and it was a really professional team at Bernardi Audi, would recommend to a friend. More

I scheduled an appointment with Manny and he wasn't in when I got there. The receptionist said he wasn't even in that day. She found Diego to help me. Diego helped me for 5min, then decided to go help ano when I got there. The receptionist said he wasn't even in that day. She found Diego to help me. Diego helped me for 5min, then decided to go help another customer while I'm still looking at the car. I asked for a test drive and he was reluctant. I decided to walk out after. More

Jon was knowledgable about the car, what cars were available, and what the pricing would be based on the age of the auto for preowned, or the price for a new car. He has also followed up to make sur available, and what the pricing would be based on the age of the auto for preowned, or the price for a new car. He has also followed up to make sure everything is working well for me. Overall, he is a qualified sales rep and did not have a high-pressure sales pitch, which would not have worked. I purchased another auto at this dealership. More

BAd taste in mouth from sales manager -the car was a good price but i would rather have spent 10k more than to ever put money in this guys pocket again. I will never go back to this dealer ever again. good price but i would rather have spent 10k more than to ever put money in this guys pocket again. I will never go back to this dealer ever again. Service Dept- has above average quality people working in it... since ive bought the car my car has spent 1/2 its life in there. As far as the car itself it fits my family perfectly! If i would do anything different i would hae bought the Q7 instead of the5-not alot of trunk spacce. More

The dealership was very helpful. Everyone including my Sales Rep, the Sales Manager, the Service Manager took the time to explain things about what was available to me after I had made the purchase. On my Sales Rep, the Sales Manager, the Service Manager took the time to explain things about what was available to me after I had made the purchase. On my last car I did not speak to either a Sales Manager or Service Manager and having Bernardi do this made me feel like they cared about my business. More

I did not rate the price because the price details for the 2011 A8L are not yet available but I am pleased with how the dealer is willing to work with me on an early trade in of my wife's lease. A great the 2011 A8L are not yet available but I am pleased with how the dealer is willing to work with me on an early trade in of my wife's lease. A great dealer...From the salesman to the manager! Also, this is the second car that I purchased from the dealer within the past two months. More

Diego made the entire process of purchasing a new Audi a great experience. Accustomed to dealing with aggressive, insincere sales people, Diego's approach was refreshingly just the opposite. The car was p great experience. Accustomed to dealing with aggressive, insincere sales people, Diego's approach was refreshingly just the opposite. The car was prepared as promised, the GM and Service Mgr were friendly and genuinely concerned that we were more than satisfied with the experience, and the final 'review' of the car and it's features was thorough and informative. Overall, we couldn't have had a better experience buying this car from any dealer closer to home. More

Two years ago, my lease on my BMW x3 was up and I was told that if I wanted a new lease it would be nearly $1000 per month. This was the beginning of the recession and I went to Bernardi and met Diego. I told that if I wanted a new lease it would be nearly $1000 per month. This was the beginning of the recession and I went to Bernardi and met Diego. I tried to negotiate a lease but we mutually decided it was best to wait as leases were sky high due to low residual values. Fast forward to 2010 and after two years of driving a Jeep, I started my search again for a car. I decided I definitely wanted the Audi Q5 as I had looked at Mercedes and BMW's. I shopped for a good lease and was ready to settle for another dealer until I walked back into Bernardi. Boom!!!! In the space of 5 minutes Diego had leased me a brand new Q5 in the exact exterior color and interior color that I wanted at $45 less per month on my lease. Diego had stayed in touch with me for over 2 years, patiently calling and listening that the economy had done a number on my business. He was kind, supportive and not at all pushy. He is wonderful at tutoring me and even introduced me to his boss who is soon to be my partner in the Audi Quattro golf tournaament!!! This experience just confirms my former experience with Bernardi Audi, a definite 10!!!! More