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Audi North Atlanta
Roswell, GA
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 514 reviews
December 23, 2023
Easy to schedule service and in and out in a reasonable amount of time. Service Desk keeps me up to date with the service being performed via text so I always know what is going on. amount of time. Service Desk keeps me up to date with the service being performed via text so I always know what is going on. More
by billf1224@gmail.com
Employees Worked With
Amy Pluger
December 16, 2023
Worst buying experience I have ever had when trying to purchase a vehicle. You have to continually reach out to these people for help or information. I went through three different people until I finall purchase a vehicle. You have to continually reach out to these people for help or information. I went through three different people until I finally thought I had someone who could help make this happen. They will not initiate or continue communication with you. Definitely felt like they come from the perspective that they’re doing you a favor. I got all the way to the end of negotiations on an Audi, got my financing lined up, got the trade in number from them, prepared my car to be traded in, thought I would check back in one more time since I had heard nothing from them before driving an hour to the dealership. Then, via text (the sale person would not answer his cell phone) he tells me they have another deal on the car with someone else, but I can drive up to see it “if you want to”. No one called me, this was via texting that I initiated. They (Kevin Kim) never called after that, no follow up, no “here’s what we’ll do to help fix this”, no nothing. No returned call from the General Manager that I asked for. No nothing. The most unprofessional, frustrating experience I have ever had when trying to buy a car, hands down. More
by RF30324
Employees Worked With
Kevin Kim
October 26, 2023
Interaction with the staff has been excellent so far. Vehicle is pre owned and still undergoing dealer prep which is reason for 4 stars at this time. Looking forward to taking delivery. Vehicle is pre owned and still undergoing dealer prep which is reason for 4 stars at this time. Looking forward to taking delivery. More
by Jack
Employees Worked With
Kevin Garneys, Andre Young
September 11, 2023
I took my vehicle in for a safety recall (21H7) issue. This is a pretty intensive job related to the turbos going bad. After recall work, my vehicle's check engine light displayed on my dashboard while I This is a pretty intensive job related to the turbos going bad. After recall work, my vehicle's check engine light displayed on my dashboard while I was still at the service center before leaving. After several rework, Audi of North Atlanta is now saying it was not caused by their team. However, the front clip was never removed to fully investigate further to ensure it was not caused by their techs. They are now refusing all work associated to this check engine fault. More
by d.
Employees Worked With
Joey McGary
