Audi North Atlanta

Audi North Atlanta
11100 Alpharetta Highway
Roswell, Georgia 30076

Sales: (678) 795-3300
Service: (678) 795-3300
Parts: (678) 795-3300

Manufacturer: Audi


Most Reviewed Employees
Matt Frier Matt Frier
Sales Consultant
Paula McCannon Paula McCannon
General Manager
Greg Savitt Greg Savitt
Sales Consultant
Greg Hampton Greg Hampton
Sales Consultant
Clyde Perkins Clyde Perkins
Sales Consultant
Becky Campbell Becky Campbell
Service Advisor
Matt Hamby Matt Hamby
Service Manager
Jeremy Greer Jeremy Greer
Internet Manager
Steve Blalock Steve Blalock
Sales Consultant
John Bisceglie John Bisceglie
Sales Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines
Customer Loyalty Discounts

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 5.0/5
46 Reviews
Audi North Atlanta

Overall Score: 5 Star Rating5.0



About Audi North Atlanta
Certified: Audi North Atlanta
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Audi North Atlanta has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Audi North Atlanta
We here at Audi North Atlanta have a very clear vision of how we want our customer's experience to be. Ultimately, we are passionate about them being 100% satisfied 100% of the time. We do that largely by listening. We are constantly challenging ourselves to meet more and more needs and raise the bar higher and higher. We understand some feedback may be hard to hear, but we also understand that is how we grow and get closer to achieving our vision. To ALL that take the time to rate us, thank you. The positive comments keep us going and the challenging comments keep us GROWING.


LiangXin
5/9/2012 10:29:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Hampton

My Review of Audi North Atlanta:
I worked with Joe Williams and Greg Hampton. Both provided phenomenal service free of any pressure to buy. Financing with Rene Hesse was a joy.

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dbrownhill
4/23/2012 8:56:36 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Frier

My Review of Audi North Atlanta:
Second car I've purchased from Matt. He's extremely knowledgeable and easy to work with. Not at all the adversarial dealer/customer situation. Will strongly recommend him and Nalley.

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vvgansser
4/22/2012 3:21:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Clyde Perkins

My Review of Audi North Atlanta:
I purchased an Audi A4 from North Atlanta Audi two weeks ago. Clive Perkins, my sales representative, was wonderful, professional, and extremely knowledgable about the product. I had narrowed down what I was looking for and was able to give Clive the things that were important to me in the A4. He knew the questions to ask, and set forth to find me that car. A low mileage, turns out practically new, car with the color I wanted and some extras I didn't count on, such as navigation, sports "look" package. I am very happy with the deal John and Clive were able to give me. Rene Hess was also very helpful with extended warranties information. The whole experience was seamless and actually fun. That's what buying a new car should be about. Thank you to all who made my "dream car" a reality.

Vicki V. Gansser

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mvaneaton25
4/9/2012 2:22:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Becky Campbell, Paula McCannon

My Review of Audi North Atlanta:
I have found the experience of dealing with Audi North Atlanta to be truly unique in the "car business". I take my Infiniti there for service and am always enthusiastically greeted by their professional, courteous, knowledgeable service team. They take the time to truly listen to my concerns...even when I try to imitate a strange car noise!

One thing I'm most impresses with is their honesty regarding what services my car needs. They don't oversell me on services that truly aren't needed at the time (unlike so many other dealerships I've been to over the years). They have always exceeded my expectations by providing honest, prompt, quality customer service!!!

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Joy cantrell
4/7/2012 9:50:44 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Frier

My Review of Audi North Atlanta:
I am A car nut. I love trading in my car every 2 years. My whole deal took place over the phone and Internet w Matt frier. He was a pleasure to work with he was very professional and very knowledgeable. I was very impressed with his great customer service. I was also satisfied w the end results w a few glitches along the way. I will recommend him to anyone looking to purchase a new car. He's your man. Thank You Matt for making the whole deal happen. Joy;)

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jordan27
4/7/2012 1:15:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Frier

My Review of Audi North Atlanta:
Audi North Atlanta was a comfortable place to shop for a new (in my case used) car. My fiancé and I were looking for a good deal and our sales rep Matt Frier and the rest of the folks at Nalley Audi were very accommodating. Matt Frier was extremely knowledgeable as well as willing to go the extra mile to make sure that we were happy with our experience, the price, and our purchase. Go see Matt Frier at Nalley Audi North Atlanta!

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mrcolin17
4/3/2012 10:10:50 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Frier

My Review of Audi North Atlanta:
Matt Frier and the team at Audi North Atlanta did some great work to make my buying experience really pleasant and to make sure that I got into the car that I wanted and stayed in my budget.

Matt really worked hard to find the right make and model and even got proactive to call me and send me lists of cars as well as updating me when they got new inventory. He even called me once when we had a scheduled visit to tell me the car I was interested in had been sold just to save me the trip... how many other dealerships (or sales people) would have just let me come in and the told me I had just missed the opportunity and pulled the old bait and switch.

I would highly recommend Matt to anyone in the market for a new or used car. Save yourself the endless lot visits and the countless sales managers wanting to sit down with you to convince you today is the day to buy and go see Matt Frier and learn to enjoy buying a car. If you're going to spend between $15,000 and $50,000 on something, you should enjoy every step of the process; Matt is the guy who makes that happen.

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rwade
2/23/2012 12:40:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gregg Savitt

My Review of Audi North Atlanta:
I have never had such a great experience purchasing a vehicle as the one at Audi North Atlanta. Gregg Savitt was the sales person that I worked with and he was great. Everything that he promised was followed through with.

The vehicle that I bought was not on site and was due to be delivered within 90 days. I actually negotiated on the vehicle sight unseen. . I got a great price on car I purchased and it was a better looking car than I expected.

All in all, I would definitely recommend Gregg and Audi North Atlanta to all my friends and family. It's nice to know that there are car dealers out there that you can trust and car about making you a happy customer.

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piaffaldano
2/20/2012 12:54:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Frier

My Review of Audi North Atlanta:
if you are buying a new audi, go see matt frier. you won't be disappointed, just fantastic service. and very good at explaining how the car works. Oh and get adaptive cruise control too, very cool.

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flying2468
2/6/2012 9:49:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Blalock

My Review of Audi North Atlanta:
I have bought many vehicles in my time and I can say that I have never had such a great experience as the one at Audi North Atlanta. Steve Blalock was the sales person that I worked with and he was great. Everything that he promised was followed through with.

The vehicle that I bought was not on site and was due to be delivered within a day or so. I actually negotiated on the vehicle sight unseen. Never in my life did I ever think that I would do something like this, but it was a specific vehicle that I was looking for. I got a great price on both my trade in and the used car I purchased. He was not fully satisfied until I was. I put my trust in him and it all worked out perfect.

All in all, I would definitely reccommend Steve and Audi North Atlanta to all my friends and family. It's nice to know that there are car dealers out there that you can trust and car about making you a happy customer.

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