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Audi North Atlanta
Roswell, GA
513 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 513 reviews
May 25, 2023
Bought a brand new Audi A5 fully loaded and within a year none of the features I paid for worked. Audi north Atlanta told me there was nothing they could do so I am stuck with a broken Audi. none of the features I paid for worked. Audi north Atlanta told me there was nothing they could do so I am stuck with a broken Audi. More
by MSY
Employees Worked With
Robert
April 14, 2023
I agree with disappointed25 review. I had the same thing happen. Finally got a loaner for a 6 hour service weeks later but it’s been 3 days and they haven’t even started on my recall re I had the same thing happen. Finally got a loaner for a 6 hour service weeks later but it’s been 3 days and they haven’t even started on my recall repair because I got a loaner! What???? I have plans and need MY car. Wasn’t advised of any of this. They’ve made so many misleading promises and keep popping new ones on me. Buyer beware. I’m learning the hard way. More
by Suckered
Employees Worked With
Kim
August 02, 2022
Mr Andre Young the GM for this location was able to take a negative experience and turn it into a positive one, and that..is the character of a true leader with great professionalism & courtesy. “LEADER a negative experience and turn it into a positive one, and that..is the character of a true leader with great professionalism & courtesy. “LEADERSHIP IS NOT A POSITION OR A TITLE; IT'S ACTION AND EXAMPLE” More
by Cgevarse
Employees Worked With
Joey Manager , Andre Young
July 23, 2022
BE AWARE OF THIS DEALER TRYING TO TAKE ADVANTAGE OF CUSTOMERS! DON'T LET THEM MAKE A SUCKER OUT OF YOU! On July 23, 2022, I spoke with Alex Price of Audi North Atlanta to request a quote for an exten CUSTOMERS! DON'T LET THEM MAKE A SUCKER OUT OF YOU! On July 23, 2022, I spoke with Alex Price of Audi North Atlanta to request a quote for an extended warranty on an Audi I was purchasing (and specified it should be Audi factory Platinum plan and go to the earlier of 120K miles or 10 years from in service date). He quoted me $10,000. The General Manager, Andre Young, acknowledged and agreed with the quote. However, 2 other local Audi dealerships agreed to sell me the exact same warranty for $5,165. More
by RAJ in Sandy Springs
Employees Worked With
Alex Price, Andre Young
April 11, 2022
Bought a CPO Q7 on February 27, 2022, for my wife. Today is April 11, 2022 and 2 things havent happened. I have not received any CPO paperwork except for an inspection checklist on a sedan automobile Today is April 11, 2022 and 2 things havent happened. I have not received any CPO paperwork except for an inspection checklist on a sedan automobile form that i had to request on March 18, 2022. The second problem is my temporary tag expires this Friday April 15, 2022, and I can't get any response from the finance department for help in checking on the tag. My wife is to have surgery Friday and I won't hace time to run around and solve this problem after the next couple of days. I also can't get any help from my salesperson because they are no longer there. This seems to be the perfect storm of inefficiencies within this organization. At this point I wouldn't recommend this dealer. Perhaps the GM will change my mind when I make that call today. Frustration mounts. More
by pryorsmith
Employees Worked With
Lori Mohr
March 16, 2022
Roy was a pleasure to work with in the service dept and really jumped through hoops to help us with our extended warranty on our Q7. And our service tech, Guillermo was wonderful too. We appreciate their really jumped through hoops to help us with our extended warranty on our Q7. And our service tech, Guillermo was wonderful too. We appreciate their hard work and honesty. We will definitely be back with any other service needs. Thanks again! More
by Nurserachel26
Employees Worked With
Roy and Guermillo
November 26, 2021
I was ready to sign a deal for a very slightly used S4, but when I got the papers, they had tacked on over $10,000 worth of useless extras I had neither requested, nor desired. I'd spent many weeks looking but when I got the papers, they had tacked on over $10,000 worth of useless extras I had neither requested, nor desired. I'd spent many weeks looking for exactly what I wanted, and they messed up the deal by trying to rip me off. Stay away from these sharks. More
by krushmeat
Employees Worked With
Amber Romero, Erwin Wilson
April 15, 2021
I recently purchased my first luxury vehicle, and the team here at Audi North Atlanta was amazing hands down. Nick was my sales consultant, Corie was the sales manager, and Amber & Avery were my finance team here at Audi North Atlanta was amazing hands down. Nick was my sales consultant, Corie was the sales manager, and Amber & Avery were my finance managers. I did do some shopping around before deciding on purchasing at a location; I chose Audi North Atlanta due to the quick communication, honesty, updates, and the best price (of course). At Audi North Atlanta I truly felt like they wanted to earn my business, and exceeded my expectations. Thank you again! More
by melissastoute
Employees Worked With
Nick Watterson, Avery Peake
March 12, 2021
I had a poor experience with this dealership/service center when I owned my last car. I purposely chose to purchase and service my new Car through the Marietta location even though I live in Roswell. I center when I owned my last car. I purposely chose to purchase and service my new Car through the Marietta location even though I live in Roswell. I was looking to save some time and figured I would try Roswell again, big mistake. I booked my appointment online and requested a loaner. I received confirmation text shortly thereafter. When I went to drop off my car, one of the first things the rep told me was that they didn't have any loaners to which I replied it would have nice to know that before I arrived. He then proceeded to tell me they don't usually give loaners for these types of services anyways, like a customer should know their internal policies. The fact is if I had known prior to arrival I could have made other arrangements. They had my phone and email, it wouldn't have take more than a minute to let me know ahead of time. He then suggested Enterprise was opening and I said forget it, this isn't going to work and left. Long story short, I will not be returning to this dealership and recommend using a different location. More
by disappointed25
Employees Worked With
Unknown
