Audi Owings Mills - Service Center

Recall service Was promptly notified that recall part available. Jess Wildason promptly scheduled a next day appt. Repair took under 2 hrs. As Jess estimated. Beau Was promptly notified that recall part available. Jess Wildason promptly scheduled a next day appt. Repair took under 2 hrs. As Jess estimated. Beautiful complex...First class customer service. More

Excellent service I always receive VIP service at this location and highly recommend! Ask the Jess!! He’s number one in customer service! The waiting time is appropri I always receive VIP service at this location and highly recommend! Ask the Jess!! He’s number one in customer service! The waiting time is appropriate and the snacks, soft drinks, TV and free WiFi help the time go by. More

Customer service Received prompt, thorough, efficient, courteous service. The service technician took the time to inquire about and any concerns I may have had. He rep Received prompt, thorough, efficient, courteous service. The service technician took the time to inquire about and any concerns I may have had. He represents the dealership in first class manner! More

Great wonderful experience The service writer was patient and excellent in helping me with schedule appointment and providing an electric loaner car to use. The car was ready on The service writer was patient and excellent in helping me with schedule appointment and providing an electric loaner car to use. The car was ready on time and cleaned. More

Maintenance Always love doing business with this dealership. From the time I purchased my car three years ago to my annual maintenance checkup and beyond-they hav Always love doing business with this dealership. From the time I purchased my car three years ago to my annual maintenance checkup and beyond-they have been top notch from the GM Robert Hess to my service advisor Jess Wildasin. Good group of folks! More

First Service Great experience. Easy to make an appointment. Minor stuff for a 3000 mile oil change but the Service Advisor was knowledge and nice. Car in on time a Great experience. Easy to make an appointment. Minor stuff for a 3000 mile oil change but the Service Advisor was knowledge and nice. Car in on time and out on time as promised. More

GREAT EXPERIENCE EVERY TIME Thank you for making it so easy to service ! Everyone in the dealership is welcoming . Jess you always go above and beyond to make sure that every Thank you for making it so easy to service ! Everyone in the dealership is welcoming . Jess you always go above and beyond to make sure that everything is taken care of! I highly recommend you for your professionalism , knowledge and efficiency! More

Amazing as always! I Always receive excellent service from audi Owings Mills. Jess takes good care of me and is very accommodating. Service is reliable and they work wi I Always receive excellent service from audi Owings Mills. Jess takes good care of me and is very accommodating. Service is reliable and they work with my schedule to ensure I’m satisfied in a reasonable time More

Outstanding Service Jess was an outstanding Service agent. He took down my issues and ensured the maintenance team checked and rectified my issues. I received emails, tex Jess was an outstanding Service agent. He took down my issues and ensured the maintenance team checked and rectified my issues. I received emails, text and calls providing me an updated status on my car. More

Great service Audi Owings Mills Great service! Will always choose this Audi for service and sales. Friendly, knowledgeable, helpful. Great service! Will always choose this Aud Great service! Will always choose this Audi for service and sales. Friendly, knowledgeable, helpful. Great service! Will always choose this Audi for service and sales. Friendly, knowledgeable, helpful. More