Audi Pacific - Service Center

Oil Change Took my car in for the second time for an oul change. Firts oil change experience was awsome. Second oil change was awsome as well. They also prov Took my car in for the second time for an oul change. Firts oil change experience was awsome. Second oil change was awsome as well. They also provides me with a loaner car. Thinking about buying the Q5 in the future. Also, had my bumber fixed and did an excellent job with the repair. Thank you Audi Torrance. keep up the great work and service More

Excellent service Michael Harris treat me prompt and he made me feel appreciated and took care of my vehicle very well. Definitely i will return in the future Michael Harris treat me prompt and he made me feel appreciated and took care of my vehicle very well. Definitely i will return in the future More

Routine maintenance Audi Pacific’s service department is always so accommodating. My service light came on when I was leaving for work, so I called Audi Pacific to make a Audi Pacific’s service department is always so accommodating. My service light came on when I was leaving for work, so I called Audi Pacific to make an appointment. Henry Esqueda got me in and out, with a complimentary loaner vehicle, within thirty minutes that same morning. My vehicle was serviced and ready to be picked up later that evening. Every experience that I have had with Audi Pacific has been flawless. They always address any issue I have with my vehicle, and get me safely back on the road. I completely trust Audi Pacific with my vehicle. More

This was the smoothest service ever! We arrived for our service appointment, we were recognized, asked to take a seat, within 3 minutes our advisor was with us, videoed the car, escorted We arrived for our service appointment, we were recognized, asked to take a seat, within 3 minutes our advisor was with us, videoed the car, escorted us to the loaner car desk and were out of the dealership in under 10 minutes! Amazing! The pickup was just as smooth, we received the “car is ready” call, I told them I would be there in 30 minutes, the car was washed and waiting for me. I was escorted to the loaner desk, a few signatures and I was on my way! My day that day was packed with appointments and a very tight schedule so having this service go so smoothly was very much appreciated! More

I thought Honesty was a thing of the past at car dealership. Michael Harris, (service advisor) an extremely valuable employee! Never have I been assisted at a car dealership by a more honest, courteous, and und Michael Harris, (service advisor) an extremely valuable employee! Never have I been assisted at a car dealership by a more honest, courteous, and understanding advisor! More

Great experience They fixed those annoying rattles that were driving me crazy, like a new car again. They didn't quit, they kept at it doing different things until mu They fixed those annoying rattles that were driving me crazy, like a new car again. They didn't quit, they kept at it doing different things until multiple problems solved. Also dis factory recall and new brake pads. Nice new Q5 loaner car ! More

Representatives Having a service contact as reliable and competent as Natalie makes all the difference. she made the last visit seamless. Thank you and see you when Having a service contact as reliable and competent as Natalie makes all the difference. she made the last visit seamless. Thank you and see you when I check out the new electric car! More

Top Notch Natalie Lucido and the rest of the Audi Service team were nice, efficient, and professional. I appreciate the quality customer service. Well done, a Natalie Lucido and the rest of the Audi Service team were nice, efficient, and professional. I appreciate the quality customer service. Well done, and thank you. More

AWESOME CUSTOMER SERVICE! Ms. Correa provided superior customer service. She asked the correct questions to insure that my vehicle was properly assessed. I posed a few questi Ms. Correa provided superior customer service. She asked the correct questions to insure that my vehicle was properly assessed. I posed a few questions to her and she answered them without hesitation. This gives me great confidence in her abilities and to the quality of service I could expect from the rest of the Audi Service Department. Plus, she has a great last name! ;-) More

Great service! Excellent service provided. I waited for my car and had a comfortable experience working from the lobby area with hot drinks and plenty of quiet work Excellent service provided. I waited for my car and had a comfortable experience working from the lobby area with hot drinks and plenty of quiet work space upstairs. Anel was very kind, helpful and quick to keep me updated on progress. Making the appointment was easy and convenient online and communication via email was quick and responsive. More