Audi Pacific - Service Center

Best Service from a dealer I took my Audi in for regular maintenance, They took me right away, had all the paper work done quickly and I had a loaner car right away. Alana was I took my Audi in for regular maintenance, They took me right away, had all the paper work done quickly and I had a loaner car right away. Alana was friendly, and through. She was a pleasure and called me as soon as my car was complete. They also got me out of there so quickly, everyone was so nice and provided excellent customer service, from the young men who took my car to the ladies at check out. Alana made sure I was completely satisfied. Thank you for a great experience. Excellent service! More

Exceeded expectations Was able to get an appointment within 2 days of calling for a 65k service. Was promptly greeted upon arrival. Scheduled service was completed sooner Was able to get an appointment within 2 days of calling for a 65k service. Was promptly greeted upon arrival. Scheduled service was completed sooner than expected. Received a link to a 3 minute video that showed each of the inspection points and their current condition. This was very informative and increased peace of mind. The above, combined with a courtesy loaner vehicle and car wash, and excellent service from start to finish helps to justify premium service prices compared to say an independent service center. More

Natalie and Team were great! The team is knowledge and easy to work with. Sending a video of my car letting me know what was done and ready for pick up was awesome. The team is knowledge and easy to work with. Sending a video of my car letting me know what was done and ready for pick up was awesome. More

Check engine service Dropped car bc check engine light came in. Got loaner car. Received video check of my car via text which was awesome. got call shortly after that car Dropped car bc check engine light came in. Got loaner car. Received video check of my car via text which was awesome. got call shortly after that car was ready. Everyone was super friendly and helpful. Amazing service all around!!!! More

Great Customer Service The dealership and it's employees are very responsive and work hard to make certain that the service provided is top notch. They answer all your ques The dealership and it's employees are very responsive and work hard to make certain that the service provided is top notch. They answer all your questions and explain the service that will be provided. More

Service I liked receiving the video of the findings on my vehicle. It is nice to actually see what is wrong. Great Job. You have taken technology to the next I liked receiving the video of the findings on my vehicle. It is nice to actually see what is wrong. Great Job. You have taken technology to the next level! More

25,000 mile service Everything was fine. Easy to get an appointment. Service was done in a professional manner and my car was returned quickly. I liked the video link to Everything was fine. Easy to get an appointment. Service was done in a professional manner and my car was returned quickly. I liked the video link to my service. More

Annual service Everything went smoothly and in a timely manner as always. Great customer care. Always accommodating to my schedule. Answered all my questions clearly Everything went smoothly and in a timely manner as always. Great customer care. Always accommodating to my schedule. Answered all my questions clearly when all was done. More

Service Advisor Anel Correa was very, very helpful in completing my recent repairs. Although the repairs were minor, her continued attention to details and status of Anel Correa was very, very helpful in completing my recent repairs. Although the repairs were minor, her continued attention to details and status of vehicle in maintenance bays made it possible for me to leave on an out of town trip on a timely basis. More

Great service and communication about my vehicle needs. Service advisor was knowledgeable and explained everything related to the maintenance of my Audi. Loaner ve and communication about my vehicle needs. Service advisor was knowledgeable and explained everything related to the maintenance of my Audi. Loaner vehicle was readily available More