Audi Pacific - Service Center

Experience with Natalie Lucido, my Sales Associate. My sales associate,Natalie Lucido has worked with me for the last several years. She is professional, thorough , keeps me apprised of the status of t My sales associate,Natalie Lucido has worked with me for the last several years. She is professional, thorough , keeps me apprised of the status of the service for my A4 wagon. She informs me of what the technician believes is needed for the service, the time needed, and an estimate of costs involved. She always gives me a loaner, pending the need to keep my car overnight or longer, depending on the issues. I appreciate working with her. Obviously I have learned to trust her, and that means a great deal. More

This review is for the service department... I am so lucky to have this dealer in my area, even if I moved it's worth the drive for such outstanding service. It's all the little things and more t I am so lucky to have this dealer in my area, even if I moved it's worth the drive for such outstanding service. It's all the little things and more that keep me very content when I need my car serviced. It's for the most an in and out process and when it's not, they go out of their way to take me where I please, even the mall to kill time. I am very soiled. Not to mention my car is always up to par in service when I leave in my little Audi. Francisco Valenzuela goes above and beyond and deserves this review. Thank you Frankie for your excellent service. More

Fantastic service! A CD was stuck in my player. I stopped by, with no appointment, and your service staff stepped up, analyzed the problem, fixed it in less than an hour A CD was stuck in my player. I stopped by, with no appointment, and your service staff stepped up, analyzed the problem, fixed it in less than an hour and even washed the car before delivering it to me! Great, dedicated staff: friendly, competent and efficient. Gave far more than expected! More

Service Thank you michael Harris for your professionalism and courtesy during my service visit. Appreciate your dilligence and efforts in making my experienc Thank you michael Harris for your professionalism and courtesy during my service visit. Appreciate your dilligence and efforts in making my experience easy. Keep up the good work. More

Help in tough times I have an Audi A4 that's been a bit troublesome. But Natalie Lucido and Thomas from the repair service department have been great to get our car resto I have an Audi A4 that's been a bit troublesome. But Natalie Lucido and Thomas from the repair service department have been great to get our car restored and find and fix all the bugs in the engine. Great service when you need it! More

Outstanding service Michael Harris and Pacific Audi have done it again! He is always terrific and this time was no exception. He always goes above and beyond to make sure Michael Harris and Pacific Audi have done it again! He is always terrific and this time was no exception. He always goes above and beyond to make sure that my service experience is fast, efficient, and done right the first time. Thank MICHAEL HARRIS! More

Service Department We have leased three Audis and all have been serviced by Audi Pacific. Currently Michael Harris has been the associate assisting us when we drop and p We have leased three Audis and all have been serviced by Audi Pacific. Currently Michael Harris has been the associate assisting us when we drop and pickup our car. He is always friendly and helpful. Michael always has our loaner car available when we arrive. Kathleen Howden More

excellent experience of service in Audi Pacific Natalie Lucido was the one made excellent service for us. She is very professional in the field. Her attitude always so polite & pleasant. I would Natalie Lucido was the one made excellent service for us. She is very professional in the field. Her attitude always so polite & pleasant. I would make a appointment with her whenever I need. Thank you, Natalie. More

Always excellent service! They always take really good care of me. They provide a loan car. They are flexible with drop offs. They really accommodate you. Also, they are They always take really good care of me. They provide a loan car. They are flexible with drop offs. They really accommodate you. Also, they are the staff is quick processing paperwork dropping and picking up. They really aim to make sure you walk out the door satisfied. More

Michael Harris service rep.. Micheal Harris arrived at my vehicle when I drove into the dealership. He greeted me and excorted me into the service aea. He explained the maintena Micheal Harris arrived at my vehicle when I drove into the dealership. He greeted me and excorted me into the service aea. He explained the maintenance procedure that was due on my vehicle and told me the time that it would take to accomplish the work. He asked if I was going to wait for the vehicle or lrave the area. I elected to stay and wait till the work was completed. During that time he came and gave me updates and when it would be ready. The car was completed when they promised me and the overall experience was great. Thanks Michael for the fantastic job and a great waiting area. More