Audi Pacific - Service Center

Nice and easy Micheal provided detailed information and pricing upfront so I could easily understand what was needed. He also communicated with me throughout the pr Micheal provided detailed information and pricing upfront so I could easily understand what was needed. He also communicated with me throughout the process. Overall good service. More

They get it Henry Esqueda. Can’t say enough about him. He just gets it. Excellent communication throughout the process. Courteous but on point. They are fast as t Henry Esqueda. Can’t say enough about him. He just gets it. Excellent communication throughout the process. Courteous but on point. They are fast as they are efficient. Always hook me up with a great loaner while they work on the car. Just a great place overall. Even the kid that greets you outside the service area. He’s the first one you see there and he does a great job welcoming you. Can’t recommend it enough. FP More

great service! Service experience is great at this dealership. Excellent communication. Do what they say they will do, helpful and accommodating. Thanks Oscar. I've Service experience is great at this dealership. Excellent communication. Do what they say they will do, helpful and accommodating. Thanks Oscar. I've had a terrible experience at another dealer so I appreciate it. More

Easy breezy Dealership is clean, comfortable and convenient but it's the people who work there that make it a pleasure - and you cana't beat a free car wash! Dealership is clean, comfortable and convenient but it's the people who work there that make it a pleasure - and you cana't beat a free car wash! More

Excellent Service Experience I just brought in my Audi for an oil change and service that comes with that. I was greeted and taken care of very efficiently by friendly associates I just brought in my Audi for an oil change and service that comes with that. I was greeted and taken care of very efficiently by friendly associates. The dealership was clean and inviting. My time spent waiting was pleasant and I was in and out in less than an hour. More

Just a wheel repair - Anel pleasantly greeted me and explained the 'curbed' wheel repair process, subsequently scheduled a service appointment for the following week. I re Anel pleasantly greeted me and explained the 'curbed' wheel repair process, subsequently scheduled a service appointment for the following week. I received multiple text reminders, as well as a kind note informing of loaner car availability. Continuing the absolutely great customer service, Anel provided status updates and timely message of service completion. The wheel damage, although probably small by most folks standards, was completed to my utmost satisfaction and surprise, as I'm very picky and expectations were not high. I know where to look at the rim, and the repair is undetectable. My two cents - buy the wheel and tire protection! Anel again followed up with a note to verify my satisfaction with the overall job. She's great, Five Stars across the board- More

Professional Service I have a Q7 and always bring my car to this dealership. Oscar in the service department is always attentive to my needs and makes servicing my car a b I have a Q7 and always bring my car to this dealership. Oscar in the service department is always attentive to my needs and makes servicing my car a breeze. More

Always a great and painless experience! Never had an issue with the service provided at Audi, the staff is always extremely welcoming and helpful. They go above and beyond to ensure customer Never had an issue with the service provided at Audi, the staff is always extremely welcoming and helpful. They go above and beyond to ensure customers have everything they need fixed in a timely and painless manner !! More

Friendly, Efficient & Professional Just needed to top off my Adblue diesel exhaust fluid, yet was treated just the same as if I were in for major work. Great greeting by an enthusiasti Just needed to top off my Adblue diesel exhaust fluid, yet was treated just the same as if I were in for major work. Great greeting by an enthusiastic young man, Natalie was as pleasant and professional as always and 20 minutes later I was on my way. WIFI worked great so no downtime on my behalf. More

Great service Thank you again Michael Harris for your top notch customer service. Everything the car needed was taken care of and I was on my way in a reasonable am Thank you again Michael Harris for your top notch customer service. Everything the car needed was taken care of and I was on my way in a reasonable amount of time . Thanks More