Audi Pacific - Service Center

Thank you Henry Went in for a tire pressure check and as always Henry Esqueda made me feel welcomed and at home. In all honesty it’s the costumer service like what He Went in for a tire pressure check and as always Henry Esqueda made me feel welcomed and at home. In all honesty it’s the costumer service like what Henry offers that keeps me at Pacific Audi. Always very what time is it professional and polite and never make you feel like their trying to sale you something extra. Thanks again Henry Esqueda I value your work ethic. More

Courtesy and fast service I had a good experience. I was taken care of quickly and was given a ride back home and back when Mubarak car was ready. I had a good experience. I was taken care of quickly and was given a ride back home and back when Mubarak car was ready. More

Customer Service Reigns Here It's always a pleasure having my car serviced at Audi Pacific. Every staff member I run into is friendly and helpful. Henry is great! It's always a pleasure having my car serviced at Audi Pacific. Every staff member I run into is friendly and helpful. Henry is great! More

Friendly Environment People here are proactive. I was waiting in the sofa area having my second coffee, and then the lady came to me and see if I got helped. People here are proactive. I was waiting in the sofa area having my second coffee, and then the lady came to me and see if I got helped. More

Good and satisfied service My car had major problems, all repairs were done to my satisfaction. I am very happy with the service and the people I was in contact with. My car had major problems, all repairs were done to my satisfaction. I am very happy with the service and the people I was in contact with. More

Strong communication throughout the service process The dealership was very accommodating to get me a loaner while they were working on my car. Throughout the process of the repairs they kept in constan The dealership was very accommodating to get me a loaner while they were working on my car. Throughout the process of the repairs they kept in constant contact so I knew what was going on. More

Great Customer Service I came in for the service of my Audi Q3 this was the first service on my car. I decided to wait at it took 90 min for the service,. This was OK for me I came in for the service of my Audi Q3 this was the first service on my car. I decided to wait at it took 90 min for the service,. This was OK for me because I brought work to do and the time went very quick. Michael was the service adviser that help me. a very pleasant person. to work with. Thanks Lisa More

Great services I have been going to this dealer for over 4 years, customer services are exceptional, all the service advisors are very knowledgable and kind. Since I I have been going to this dealer for over 4 years, customer services are exceptional, all the service advisors are very knowledgable and kind. Since I have such a good experience with the customer services that I decide to get a Q3 for my daughter, I love that they always return my car clean. Thank you, I appreciate it. Yesterday Michael was great. More

TT Service Appointment Very good experience dealing with greeters and my service advisor Natalie. Service was completed as promised and the car was ready for pickup and nic Very good experience dealing with greeters and my service advisor Natalie. Service was completed as promised and the car was ready for pickup and nicely washed. More

Professional and Ethical Treatment I was there for a service appointment (triggered by airbag recall) and Michael Harris was just so courteous, professional and correct.and it was very I was there for a service appointment (triggered by airbag recall) and Michael Harris was just so courteous, professional and correct.and it was very refreshing. They discovered a fuel pump leak which had been addressed inadequately by a previous recall and they fixed it. Correctly, I was not charged for that fuel pump issue, but Michael could have and I would have never known. He did the right thing and I very much appreciated it. It elevated Audi service several notches in my mind. More