Audi Pacific - Service Center

Good Service Took longer than expected for regular service but otherwise a good experience . Was checked in promptly and updated from time to time about progress Took longer than expected for regular service but otherwise a good experience . Was checked in promptly and updated from time to time about progress on service. More

First Service This was the first service I had for my Q3 which has been driven for less than 5000 miles in the first year. The service was complimentary. It took ju This was the first service I had for my Q3 which has been driven for less than 5000 miles in the first year. The service was complimentary. It took just over an hour while I waited. It got done in time as promised. Good job! More

Another Great Service Experience Again, another very positive experience for my Q7 I was able to make an appointment that suited me, and when I drove in all the staff helped and exp Again, another very positive experience for my Q7 I was able to make an appointment that suited me, and when I drove in all the staff helped and expedited the drop off. The car was ready quite soon after drop off and was washed and ready for me to pick up. Oscar Barrientos in service is terrific. He coordinated everything. He is a real asset to the client and the dealership. More

Efficient and Professional When I first tried to schedule an appointment there was not any availability until the following weekend. I called in and asked if it was possible to When I first tried to schedule an appointment there was not any availability until the following weekend. I called in and asked if it was possible to work me in on the current weekend or on Monday. I was given an early Monday morning time which is perfect for me as I have to drive to Orange County. I really appreciated being able to schedule the service. I was assigned Oscar Barrientos who has assisted me in the past. Oscar immediately entered all my comments and questions concerning the service and provided me with extended service package options that I had requested. A loaner car was provided as I had requested. Oscar texted me when my car was ready. It problaby took less than ten minutes to return the loaner and pikc up my car. More

Replace front headlight Work done very quickly, shuttle service wonderful. Liked the fact you can pay your bill online before picking up the car, which saves significant time Work done very quickly, shuttle service wonderful. Liked the fact you can pay your bill online before picking up the car, which saves significant time. More

Great Experience Service representative was very friendly and communicative. Answered all my questions and helped me out without being curt. She was patient and a plea Service representative was very friendly and communicative. Answered all my questions and helped me out without being curt. She was patient and a pleasure to work with. Offering rental car, loaner, or Uber ride made the experience even better. More

Great service Called in to schedule service the next day and was able get scheduled. Loaner vehicle was provided and the process was easy. The service was completed Called in to schedule service the next day and was able get scheduled. Loaner vehicle was provided and the process was easy. The service was completed within a couple of hours. More

Great service They was waiting for me when I came in, didn’t have to go looking for anybody That’s very important Wanted to get car charger but price was too hig They was waiting for me when I came in, didn’t have to go looking for anybody That’s very important Wanted to get car charger but price was too high That’s the only thing everything else 5 star More

Michael is great He has a great demeanor and genuine concern for his customers. Michael was a pleasure to work with. I plan on working with him exclusively on future s He has a great demeanor and genuine concern for his customers. Michael was a pleasure to work with. I plan on working with him exclusively on future service needs. More

Great service Rental car experience was pain free and quick. All staff at Audi and Enterprise were friendly and accommodating. I appreciated them letting me schedul Rental car experience was pain free and quick. All staff at Audi and Enterprise were friendly and accommodating. I appreciated them letting me schedule my appt the day before. More