Audi Palo Alto

Great Audi epxerience Radek was very quick to respond to online inquiry and answered all my questions. Scheduled a visit to dealership and was greeted with courtesy, extens Radek was very quick to respond to online inquiry and answered all my questions. Scheduled a visit to dealership and was greeted with courtesy, extensive Audi knowledge, great price, and no pushy sales. Traded my TT for new A3 and am very happy with the entire processs and experience through Radek's help. Highly recommended! More

Services to both of my Audi's Matthew was exceptional with his making sure everything Was done to my satisfaction. Don't understand why I have to type in so much in order for it t Matthew was exceptional with his making sure everything Was done to my satisfaction. Don't understand why I have to type in so much in order for it to except my comments More

Service for my Q3 on 03/19/2018 My experience with Jesus Cordero, the service advisor, was great. Jesus provided an excellent customer service. He is great person, Audi Palo Alto nee My experience with Jesus Cordero, the service advisor, was great. Jesus provided an excellent customer service. He is great person, Audi Palo Alto need person like him More

Q7 Purchase Denis helped us through every stage of the purchase process. He was responsive, accurate and timely in his communication. He was helpful and fair in a Denis helped us through every stage of the purchase process. He was responsive, accurate and timely in his communication. He was helpful and fair in assessing our trade-ins. I would definitely recommend him to colleagues and friends. More

Service Great friendly and efficient service. Loaner vehicle is very convenient and greatly appreciated. Also appreciate getting the car washed and cleaned. H Great friendly and efficient service. Loaner vehicle is very convenient and greatly appreciated. Also appreciate getting the car washed and cleaned. Highly recommend this service center. More

Totally average I’ve had 4 Audi’s and this is the first one I’m getting serviced in California (had one in NJ and 2 in Miami). I’d says this dealership and the servic I’ve had 4 Audi’s and this is the first one I’m getting serviced in California (had one in NJ and 2 in Miami). I’d says this dealership and the service department are fine. Everyone does just enough to get the job done, but the overall care and investment in their customers is nothing compared to what I’ve experienced at other Audi dealers nationwide. I waited nearly 1 1/2 months for my oil change appointment which is ludicrous. At the end of the day, Audi Palo Alto is OK and convenient to my home, but I wouldn’t necessarily buy a vehicle from them or rush to recommend them to a friend. More

My experience was excellent Mila at Palo Alto Audi was extremely helpful in assisting us to decide which vehicle to purchase. She did an excellent job explaining the many feature Mila at Palo Alto Audi was extremely helpful in assisting us to decide which vehicle to purchase. She did an excellent job explaining the many features of QS5. More

Audi Palo Alto Rules Hands down best service of any dealership and I greatly appreciated the thorough follow-up at the beginning, middle and end of my service experience. Hands down best service of any dealership and I greatly appreciated the thorough follow-up at the beginning, middle and end of my service experience. More

Follow up LuxCare application They got me in early and we’re finished before the time they quoted. Very friendly and efficient! There were a couple of spots that couldn’t be fixed They got me in early and we’re finished before the time they quoted. Very friendly and efficient! There were a couple of spots that couldn’t be fixed, but they tried their best and a 2nd time as well when I pointed it out. The technician that handled the application of the LuxCare was meticulous about making sure my personal belongings were put into a plastic bag in the car, which I found after and really appreciated. More