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Audi Palo Alto

Palo Alto, CA

4.1
2,841 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,841 Reviews of Audi Palo Alto

April 26, 2018

Amazing Service! In an age when you can barely get help at stores, Audi Palo Alto was cordial, timely and always kept us updated on when service would be completed. Al More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addib
April 26, 2018

Very good experience overall Good inventory Good location Very busy dealership Overall staff was friendly and provided good follow up Quality dealership Comfortable sales a More

by KENNYHIBBITS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Michaels, Tony Oliva
April 25, 2018

Super fast and super professional The agents are super responsive and efficient. They helped me selecting cars and finding the best option that I want. The finance guy is super pro More

by zhouyao1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ludmila Hasan , Sam Brown, Andy Tran, Nic Quintero, Tony Oliva
April 24, 2018

David did a great job David was knowledgeable, relaxed and not pushy. Davis was patient and helped us get exactly the right car we were looking for and at a reasonable pric More

by SCOTTW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Young
April 24, 2018

Easy as a breeze It was extremely easy getting in and out of the service station . The car was serviced earlier thann the estimated time. There were no issues whatsoev More

by DRDEEPINDER
Recommend Dealer
Yes
Employees Worked With
Jesus
April 24, 2018

Good service You know they have good service because you have to wait so long for an appointment. Car drives great when they are done with it. More

by chilling
Recommend Dealer
Yes
Employees Worked With
Addib
April 24, 2018

Execellent Manny has helped me a lot in choosing the car and selecting the appropriate options. The finance person Toby was a good help too. Thanks. More

by hardikshh19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Alcaine, Christina Ramos, Tony Oliva
April 24, 2018

Easiest car buying experience I’ve had Our sales person Andy was great. Helped us find the perfect car with the first choice options we wanted. He went above and beyond to make it a pleasan More

by albertll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tran, Tony Oliva
April 24, 2018

Service Appointment - Clear Mask my service was putting on clear mask for the new vehicle. But there is white paper dot left inside the clear mask which now looks like a white dent. More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Rost
May 09, 2018 -

Audi Palo Alto responded

Hello WNG3 We apologize for the miss communication between our service team and yourself. Our complementary car washed do typically take between 20-30 minutes to complete, however, we had experienced a high volume of vehicles needed cleaning and unfortunately we didn't do our job to keep you informed. We apologize for that. Hopefully we can continue to earn your business moving forward and again, apologies for any inconvenience. Your Audi Palo Alto Team

April 24, 2018

good service but delays in getting it done Jesus Cordero was my advisor. He was professional, courteous and attentive. However, I had to return to the service center twice before the service I More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Cordero
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