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Audi Plano

Plano, TX

4.7
1,921 Reviews

5930 West Plano Pkwy

Plano, TX

75093

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Showing 1,921 reviews

March 19, 2011

Buying a car from Boardwalk Audi and from Rebecca Perry was a wonderful experience. She was extremely helpful in finding a used car that met my needs and desires. Rebecca was also incredibly friendly and d More

by ridgeflick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rebecca perry
March 14, 2011

The overall purchase and finance experience was excellent. Corey was great, as was the Business Manager, and the process was a breeze. We were in and out very quickly, with zero hassle, and zero de More

by zanemorse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Small, Corey Small
May 04, 2011 -

Audi Plano responded

We want to thank you for putting your confidence in Boardwalk Audi. We are pleased to hear that you enjoyed your experience with us! Do not hesitate to contact Corey Small or any of our Sales Managers if there is anything we can do to assist you, your family, or your friends. Enjoy your new Audi"s". Thank you for taking the time to share your Boardwalk Audi experience.

March 14, 2011

I purchased a new Audi Q5 for my daughter at Boardwalk. Richard Gouhin was my sales associate. Richard did a fine job being patient with us as we made our decision. I would recommend Richard to other frien More

by jlbryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gouhin, Richard Gouhin
May 04, 2011 -

Audi Plano responded

We want to thank you for putting your confidence in Boardwalk Audi. We are pleased to hear that you enjoyed your experience with us! Richard is an outstanding team member. Do not hesitate to contact Richard Gouhin, or any of our Sales Managers if there is anything we can do to assist you, your family, or your friends. We trust that your daughter is enjoying her new Q5. Thank you for taking the time to share your Boardwalk Audi experience and we are glad that it was worth the drive.

March 13, 2011

My husband & I had decided to purchase or lease a new car. We stopped in on a Sat. afternoon to talk w/a salesperson about our options on leasing an A4. It is one of my husband's favorite cars. In all More

by jdoerke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Perry
March 09, 2011

We didn't intend on getting a car so quickly but with my son turning one it instantly catapulted my husband into the mania of "tank buying." By "tank" I mean the safest-longest lasting baby hauler we could More

by uglyknees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blais, Bruce Blais
March 08, 2011

This was the second vehicle I've purchased from Bruce and Boardwalk Audi in the last year. Bruce made me and my wife feel very comfortable with the overall buying process. We will continue to deal with Bru More

by PWUNDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blais, Bruce Blais
March 07, 2011

Outstanding Service, Outstanding Sales person. Corey was the best sales person I have ever dealt with in my 24 years of buying cars. This dealership is has a staff that is skilled and knowledgeable. THey ta More

by msh10050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Small, Corey Small
March 07, 2011

Enjoyed the new car purchase experience. Richard and everyone else I dealt with were friendly, knowledgeable and helpful. Third day with car "check engine" light came on. Arrived at dealership at 6:30pm More

by jcareywomble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gouhin, David Adame, Richard Gouhin, David Adame
March 05, 2011

I purchased my first Audi (a 2010 A4) from Alex at Boardwalk Audi in Plano, TX. Boardwalk is a great dealership with some very good staff, but Alex is an outstanding sales person. Alex's friendl More

by Sunstealer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bieniek, Alex Bieniek
May 04, 2011 -

Audi Plano responded

Thank you for sharing your experience after the sale. We want to thank you for putting your confidence in Boardwalk Audi. We are pleased to hear that you enjoyed your experience with us! Do not hesitate to contact Alex Bieniek or any of our Sales Managers if there is anything we can do to assist you, your family, or your friends. Enjoy your Audi A4. Thank you for taking the time to share your Boardwalk Audi experience.

March 03, 2011

I purchased my car used at the dealership. Unfortunately there were a few issues with the car, but that has to be expected from a used car. Previously I wrote about issues with Boardwalk related to the way More

by lidojuagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Ambrose
Mar 21, 2011 -

Audi Plano responded

We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not get that experience. That is very disappointing to us, and I want to personally work with you to resolve any issues with your experience at Boardwalk Audi. Michael is no longer with Boardwalk Audi, but please call me directly if I can be of assistance. We pride ourselves on being the highest rated Audi Dealer in the state of Texas on DealerRater, but we will not be satisfied until all of our customers experience excellence at Boardwalk Audi. Sincerely, Ken Ambrose, General Manager Boardwalk Audi 214.452.6001

Nov 23, 2011 -

Audi Plano responded

We appreciate you taking the time to share your experience with the New Boardwalk Audi. Thank you and have a great Thanksgiving!

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