Audi Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 AM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The manager brought in a 2013 a8L that was nowhere in the area at no additional charge. The price they offered the first time was great and Chris the sales person was teriffic to deal with. Not only did Ch area at no additional charge. The price they offered the first time was great and Chris the sales person was teriffic to deal with. Not only did Chris get me a great price, he also did a great job making sure that I totally understood the car before I left the lot. As a matter of fact, Chris even picked me up from the place where I sold my other car and drove me to the dealership so that could keep to my very tight schedule today. More
I talked with old saleman about my interests on 2013 A6 prestige. This guy told me he had one in stock with prestige and 19" sports package. He did give me a very good price, but there are lots of tricks. prestige. This guy told me he had one in stock with prestige and 19" sports package. He did give me a very good price, but there are lots of tricks. First, the car is 2012. Second, the car is not equiped with 19" sports option but their quotes including this option. So, very be careful before you sign any documents with this dealer. DO check all the options with sales to ensure you pay the price with the right option!!! My experience with dealership is very bad, definitely not suggested to anyone who wants a new car. More
During the beginning of my shopping experience we had some miscommunication between two dealerships that we were working with. Rockville Audi dealership cleared up the situation about an A7 that we ended some miscommunication between two dealerships that we were working with. Rockville Audi dealership cleared up the situation about an A7 that we ended up buying. The over all experience that my wife and I received was very good. The sales associate (Telmo Silva) provided a thorough instructions over the car feathers before and after we purchased our new vehicle. Telmo did not let our misunderstanding with the other dealership ruin our experience. We were never rushed and not blindsided with added prices that other dealership have done in our past. The employees at Rockville Audi are very professional and I will be recommending this dealership to all my friends that are in the market to purchase an Audi. More
I picked this dealership after comparison shopping for my new 2013 S4. I got a straight up offer from the sales manager Greg, to meet the offer of another dealership. This was a custom order and Greg was wil new 2013 S4. I got a straight up offer from the sales manager Greg, to meet the offer of another dealership. This was a custom order and Greg was willing to change one of his stock orders to match my requirements. Greg and Nick kept me up to date on the progress of my car throughout the delivery process. The car arrived a couple of weeks ahead of ETA. Greg and I had already negotiated the price and I was offered very straight forward terms for my lease deals. No haggling or shady practices at all. Nick was a great SA as well. I was always greeted with a smile and they did their best to meet all my needs. I highly recommend this dealership. More
This was by far the BEST car buying experience that i've ever had. They were not over bearing and pushy. They were just the opposite. They were very friendly, honest, and pleasant to deal with. They gave m ever had. They were not over bearing and pushy. They were just the opposite. They were very friendly, honest, and pleasant to deal with. They gave me a very fair trade in price and made the entire purchase smooth and easy. I showed up with my wife in the early afternoon to have a look and returned a few hours later and drove off with a new Audi. These guys made buying so easy and pleasant that we will be returning next week to buy a second car from them. Many thanks to Peter, Jesus, and Dustin. More
I spoke with two other area Audi dealerships before calling Rockville. The first just didn't seem motvated in finding me a car with the options I was interested an dthe second just didn't seem to know calling Rockville. The first just didn't seem motvated in finding me a car with the options I was interested an dthe second just didn't seem to know cars period. I called Rockville as a last resort isnce it was the furthest from me and am so glad that I did. My salesman was super responsive in helping find a car with the options I was interested in and was extremely helpful in making the deal with my trade. The friendly & helful staff and good deal made this my best car buying experience ever! More
We found a used Honda Pilot available at this dealer. The price was fair and the condition of the car was great. The sales rep who helped us used to work at Honda so he had additional insight. The sale The price was fair and the condition of the car was great. The sales rep who helped us used to work at Honda so he had additional insight. The sales manager was available and very helpful. The person who processed our paperwork was great as well. Overall, we were pleased with our experience. They were responsive via phone and email. My only complaint is that I wish we walked away with an Audi instead ;) More
Fantastic experience leasing our TT. Mr. Max and the entire team were professional, honest and friendly. We never felt pressured. We ordered our vehicle from the factory, and were updated regularly on e entire team were professional, honest and friendly. We never felt pressured. We ordered our vehicle from the factory, and were updated regularly on estimated delivery time. Although we have several Audi dealerships closer to home, we will continue to use Rockville Audi for sales and service. In fact, I have another Audi on order, due to arrive in 1 month. Great Job Rockville Audi! More
This was the first Audi dealership I visited in the area and I would have to say this was by far the worse service that I received from any car dealership (Range Rover, Lexus, etc) I'm not sure why they did and I would have to say this was by far the worse service that I received from any car dealership (Range Rover, Lexus, etc) I'm not sure why they didn't offer me any assistance--other than maybe because I drove up in a 2002 Honda Accord. I spent about 5-10mins outside looking at cars then decided to go inside to get some help. Spent another 5mins looking at the vehicles inside and was never greeted (not even by the receptionist). I had to walk up to the receptionist and ask to see a Q5 since I didn't see any as I was looking by myself. Finally she asks someone else and he mentioned that someone was dropping something off with it. When that person returned it was a gentleman that worked in the inventory department. The receptionist asked him to show me the Q5. If it wasn't for him I would have given this dealership all "1's" but he was very nice and went over all the features with me. He didn't seem too surprised when I told him that none of the sales people or receptionist offered to assist me. I wanted to take the car for a test drive that evening (6pm) but he mentioned that he couldn't take me for a drive it would have to be with a sales rep. He gave me some pamphlets, took down my contact information, and the card for one of the Sales Reps that were not there (Domnique D'anna). Domnique reached out to me a few days later but at this point I had already visited Audi in Silver Spring and decided I was not going to purchase from Rockville by any means due to their service. I did reach out to Domnique for a quote on a vehicle and she was able to give me the quote quickly. I would like to also mention that I was the ONLY customer in the Rockville dealership at this time. The salesmen were just walking around talking to each other and the receptionist was playing on her phone. So its not like they were busy with other customers. I ended up purchasing a 2012 Audi A4 from the dealership in Silver Spring. More
I had a very good experience with no pressure in buying a new car. The Staff was friendly,very informative and without any pressure. I had already had contact with with dealership for 8 years from my previ new car. The Staff was friendly,very informative and without any pressure. I had already had contact with with dealership for 8 years from my previous car. More